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Server Backup reports incomplete backup [0x80070020] due to item in System Volume Information Folder

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0

My Windows Server 2012 R2 Essentials server has started throwing the same error each time during daily backups, each backup has this error in the failed items backup log:

Error in backup of E:System Volume InformationSRMquota.md during write: Error [0x80070020] The process cannot access the file because it is being used by another process.

E: is a parity Storage Space. Each backup status is now incomplete but otherwise all other data appears to have been backed up. It does mean however that each backup task now runs a full backup on E: rather than incremental because of the "failure" status.

I tried using the Dashboard to exclude this path from backup however I just got a different error related to items under the System Volume Information folder. There seems to be a underlying issue as to why System Volume Information is now causing problems, but I'm not sure what it is. As far as I'm aware I am not using any Quota functionality unless Windows itself is doing something I'm not aware of.

Additionally the core configuration of the server has not changed, so I am slightly confused as to why the backup is now "failing".

windows backup filesystems windows-server-2012-r2

share|improve this question

asked Dec 7 '15 at 19:13

James WhiteJames White

1761530

migrated from superuser.com Dec 8 '15 at 13:43

This question came from our site for computer enthusiasts and power users.

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  What were the results of a disk/file-system check (chkdsk)?
  
  – techie007
  Dec 7 '15 at 19:19
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  @Ƭᴇcʜιᴇ007 I haven't run one yet, because the Storage Space is large 6TB pool.
  
  – James White
  Dec 7 '15 at 19:31
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Welp, I'd say start running it... ;) You are saying you have unexpected file access problems, so a CHKDSK is the first (or one of the first) steps that should be done to confirm/deny file-system corruption. Once you've done that, come back and update your question with the results...
  
  – techie007
  Dec 7 '15 at 19:37
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  so I am slightly confused as to why the backup is now "failing" - A chkdsk likely will eliminate your confusion. I presume you have restarted?
  
  – Ramhound
  Dec 7 '15 at 19:47
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Fair point. I have only held off because E: holds various network shares so chkdsk will force it to be dismounted and become unavailable for a while. I will report my findings. I have already restarted the server and it hasn't fixed it.
  
  – James White
  Dec 7 '15 at 19:50
  

  
  
  
  

 | 
show 4 more comments

0

My Windows Server 2012 R2 Essentials server has started throwing the same error each time during daily backups, each backup has this error in the failed items backup log:

Error in backup of E:System Volume InformationSRMquota.md during write: Error [0x80070020] The process cannot access the file because it is being used by another process.

E: is a parity Storage Space. Each backup status is now incomplete but otherwise all other data appears to have been backed up. It does mean however that each backup task now runs a full backup on E: rather than incremental because of the "failure" status.

I tried using the Dashboard to exclude this path from backup however I just got a different error related to items under the System Volume Information folder. There seems to be a underlying issue as to why System Volume Information is now causing problems, but I'm not sure what it is. As far as I'm aware I am not using any Quota functionality unless Windows itself is doing something I'm not aware of.

Additionally the core configuration of the server has not changed, so I am slightly confused as to why the backup is now "failing".

windows backup filesystems windows-server-2012-r2

share|improve this question

asked Dec 7 '15 at 19:13

James WhiteJames White

1761530

migrated from superuser.com Dec 8 '15 at 13:43

This question came from our site for computer enthusiasts and power users.

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  What were the results of a disk/file-system check (chkdsk)?
  
  – techie007
  Dec 7 '15 at 19:19
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  @Ƭᴇcʜιᴇ007 I haven't run one yet, because the Storage Space is large 6TB pool.
  
  – James White
  Dec 7 '15 at 19:31
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Welp, I'd say start running it... ;) You are saying you have unexpected file access problems, so a CHKDSK is the first (or one of the first) steps that should be done to confirm/deny file-system corruption. Once you've done that, come back and update your question with the results...
  
  – techie007
  Dec 7 '15 at 19:37
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  so I am slightly confused as to why the backup is now "failing" - A chkdsk likely will eliminate your confusion. I presume you have restarted?
  
  – Ramhound
  Dec 7 '15 at 19:47
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Fair point. I have only held off because E: holds various network shares so chkdsk will force it to be dismounted and become unavailable for a while. I will report my findings. I have already restarted the server and it hasn't fixed it.
  
  – James White
  Dec 7 '15 at 19:50
  

  
  
  
  

 | 
show 4 more comments

My Windows Server 2012 R2 Essentials server has started throwing the same error each time during daily backups, each backup has this error in the failed items backup log:

Error in backup of E:System Volume InformationSRMquota.md during write: Error [0x80070020] The process cannot access the file because it is being used by another process.

E: is a parity Storage Space. Each backup status is now incomplete but otherwise all other data appears to have been backed up. It does mean however that each backup task now runs a full backup on E: rather than incremental because of the "failure" status.

I tried using the Dashboard to exclude this path from backup however I just got a different error related to items under the System Volume Information folder. There seems to be a underlying issue as to why System Volume Information is now causing problems, but I'm not sure what it is. As far as I'm aware I am not using any Quota functionality unless Windows itself is doing something I'm not aware of.

Additionally the core configuration of the server has not changed, so I am slightly confused as to why the backup is now "failing".

windows backup filesystems windows-server-2012-r2

share|improve this question

asked Dec 7 '15 at 19:13

James WhiteJames White

1761530

share|improve this question

asked Dec 7 '15 at 19:13

James WhiteJames White

1761530

share|improve this question

asked Dec 7 '15 at 19:13

James WhiteJames White

1761530

asked Dec 7 '15 at 19:13

James WhiteJames White

1761530

asked Dec 7 '15 at 19:13

James WhiteJames White

1761530

1 Answer
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0

While this doesn't explain why 0x80070020 error occurs. The problem appears to be when wbadmin.exe is provided an exclude flag. Running whole backup of the E:/ storage space completed successfully.

A similar problem was reported related to WSUS:

https://social.technet.microsoft.com/Forums/windowsserver/en-US/a9ec7dc7-2f87-4a1e-bebe-e1717b4b1565/cannot-backup-dsystem-volume-informationsrmquotamd?forum=winservergen

Ultimately for whatever reason Windows doesn't like the exclude option in the backup now. It had worked fine up until a few weeks ago and the only thing that would of changed would of been the amount of data being excluded overtime.

I suspect this is a bug in Windows.

share|improve this answer

edited Dec 14 '15 at 9:57

answered Dec 13 '15 at 19:17

James WhiteJames White

1761530

add a comment | 

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0

While this doesn't explain why 0x80070020 error occurs. The problem appears to be when wbadmin.exe is provided an exclude flag. Running whole backup of the E:/ storage space completed successfully.

A similar problem was reported related to WSUS:

https://social.technet.microsoft.com/Forums/windowsserver/en-US/a9ec7dc7-2f87-4a1e-bebe-e1717b4b1565/cannot-backup-dsystem-volume-informationsrmquotamd?forum=winservergen

Ultimately for whatever reason Windows doesn't like the exclude option in the backup now. It had worked fine up until a few weeks ago and the only thing that would of changed would of been the amount of data being excluded overtime.

I suspect this is a bug in Windows.

share|improve this answer

edited Dec 14 '15 at 9:57

answered Dec 13 '15 at 19:17

James WhiteJames White

1761530

add a comment | 

0

While this doesn't explain why 0x80070020 error occurs. The problem appears to be when wbadmin.exe is provided an exclude flag. Running whole backup of the E:/ storage space completed successfully.

A similar problem was reported related to WSUS:

https://social.technet.microsoft.com/Forums/windowsserver/en-US/a9ec7dc7-2f87-4a1e-bebe-e1717b4b1565/cannot-backup-dsystem-volume-informationsrmquotamd?forum=winservergen

Ultimately for whatever reason Windows doesn't like the exclude option in the backup now. It had worked fine up until a few weeks ago and the only thing that would of changed would of been the amount of data being excluded overtime.

I suspect this is a bug in Windows.

share|improve this answer

edited Dec 14 '15 at 9:57

answered Dec 13 '15 at 19:17

James WhiteJames White

1761530

add a comment | 

While this doesn't explain why 0x80070020 error occurs. The problem appears to be when wbadmin.exe is provided an exclude flag. Running whole backup of the E:/ storage space completed successfully.

A similar problem was reported related to WSUS:

https://social.technet.microsoft.com/Forums/windowsserver/en-US/a9ec7dc7-2f87-4a1e-bebe-e1717b4b1565/cannot-backup-dsystem-volume-informationsrmquotamd?forum=winservergen

Ultimately for whatever reason Windows doesn't like the exclude option in the backup now. It had worked fine up until a few weeks ago and the only thing that would of changed would of been the amount of data being excluded overtime.

I suspect this is a bug in Windows.

share|improve this answer

edited Dec 14 '15 at 9:57

answered Dec 13 '15 at 19:17

James WhiteJames White

1761530

share|improve this answer

edited Dec 14 '15 at 9:57

answered Dec 13 '15 at 19:17

James WhiteJames White

1761530

answered Dec 13 '15 at 19:17

James WhiteJames White

1761530

answered Dec 13 '15 at 19:17

James WhiteJames White

1761530