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FileZilla will not connect to Google Cloud VM after changing the SSH Keys



Announcing the arrival of Valued Associate #679: Cesar Manara
Planned maintenance scheduled April 23, 2019 at 23:30 UTC (7:30pm US/Eastern)
Come Celebrate our 10 Year Anniversary!COPSSH RSA only authentication connection problemLaravel Forge SSH on windows not recognizedUnable to SSH Google Cloud Engine instance through gcloud & Putty from Windows 10Google Cloud Platform: ssh from VM_1 in project_A to VM_2 in project_BTerraform ssh error on Google Cloud Instance?Google Cloud Compute (GCE) Using gcloud Does Not Create Valid Formatted Public Key for SSHDownload public & private keys from Google Cloud InstanceUsers 'overriding' each other when trying to connect to SFTP on Google Compute Engine VM instanceGoogle Console SSH from the Browser will not connectLost connection with ssh server through web console ssh (GCP, Putty, gcloud terminal, Filezilla)



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0















I have been using FileZilla to manage files on my GCP VM using SFTP. I created a key pair using KeyGen on Ubuntu Linux, copied the pub key into the SSH Keys on my VM instance and loaded the private key into FileZilla, where it converted it to a ppk format. That worked great.



This weekend, my pub key expired, so I created a new key pair and placed the keys in the same way I had previously. But now, FileZilla gives me an error "Error: Disconnected: No supported authentication methods available (server sent: publickey)".



I tried putting the pub key in the VM instance, in the project, and in both places at once, but no combination has worked.



Per other solutions I found online, I have ensured that the local key files are in a folder that FileZilla has full access to.



I've been fighting with this for hours, and am at wit's end.



Edit:
Here's the sequences of messages on FileZilla when I try to connect:



Status: Connecting to 104.199.127.13...
Response: fzSftp started, protocol_version=4
Command: keyfile "/home/steve/.ssh/teamifi-key.ppk"
Command: open "steve@104.199.127.13" 22
Error: Disconnected: No supported authentication methods available (server sent: publickey)
Error: Could not connect to server









share|improve this question






























    0















    I have been using FileZilla to manage files on my GCP VM using SFTP. I created a key pair using KeyGen on Ubuntu Linux, copied the pub key into the SSH Keys on my VM instance and loaded the private key into FileZilla, where it converted it to a ppk format. That worked great.



    This weekend, my pub key expired, so I created a new key pair and placed the keys in the same way I had previously. But now, FileZilla gives me an error "Error: Disconnected: No supported authentication methods available (server sent: publickey)".



    I tried putting the pub key in the VM instance, in the project, and in both places at once, but no combination has worked.



    Per other solutions I found online, I have ensured that the local key files are in a folder that FileZilla has full access to.



    I've been fighting with this for hours, and am at wit's end.



    Edit:
    Here's the sequences of messages on FileZilla when I try to connect:



    Status: Connecting to 104.199.127.13...
    Response: fzSftp started, protocol_version=4
    Command: keyfile "/home/steve/.ssh/teamifi-key.ppk"
    Command: open "steve@104.199.127.13" 22
    Error: Disconnected: No supported authentication methods available (server sent: publickey)
    Error: Could not connect to server









    share|improve this question


























      0












      0








      0








      I have been using FileZilla to manage files on my GCP VM using SFTP. I created a key pair using KeyGen on Ubuntu Linux, copied the pub key into the SSH Keys on my VM instance and loaded the private key into FileZilla, where it converted it to a ppk format. That worked great.



      This weekend, my pub key expired, so I created a new key pair and placed the keys in the same way I had previously. But now, FileZilla gives me an error "Error: Disconnected: No supported authentication methods available (server sent: publickey)".



      I tried putting the pub key in the VM instance, in the project, and in both places at once, but no combination has worked.



      Per other solutions I found online, I have ensured that the local key files are in a folder that FileZilla has full access to.



      I've been fighting with this for hours, and am at wit's end.



      Edit:
      Here's the sequences of messages on FileZilla when I try to connect:



      Status: Connecting to 104.199.127.13...
      Response: fzSftp started, protocol_version=4
      Command: keyfile "/home/steve/.ssh/teamifi-key.ppk"
      Command: open "steve@104.199.127.13" 22
      Error: Disconnected: No supported authentication methods available (server sent: publickey)
      Error: Could not connect to server









      share|improve this question
















      I have been using FileZilla to manage files on my GCP VM using SFTP. I created a key pair using KeyGen on Ubuntu Linux, copied the pub key into the SSH Keys on my VM instance and loaded the private key into FileZilla, where it converted it to a ppk format. That worked great.



      This weekend, my pub key expired, so I created a new key pair and placed the keys in the same way I had previously. But now, FileZilla gives me an error "Error: Disconnected: No supported authentication methods available (server sent: publickey)".



      I tried putting the pub key in the VM instance, in the project, and in both places at once, but no combination has worked.



      Per other solutions I found online, I have ensured that the local key files are in a folder that FileZilla has full access to.



      I've been fighting with this for hours, and am at wit's end.



      Edit:
      Here's the sequences of messages on FileZilla when I try to connect:



      Status: Connecting to 104.199.127.13...
      Response: fzSftp started, protocol_version=4
      Command: keyfile "/home/steve/.ssh/teamifi-key.ppk"
      Command: open "steve@104.199.127.13" 22
      Error: Disconnected: No supported authentication methods available (server sent: publickey)
      Error: Could not connect to server






      google-cloud-platform sftp google-compute-engine ssh-keys






      share|improve this question















      share|improve this question













      share|improve this question




      share|improve this question








      edited Apr 19 '18 at 12:53









      Adrián

      1782




      1782










      asked Apr 1 '18 at 18:39









      Steve EubanksSteve Eubanks

      13




      13




















          1 Answer
          1






          active

          oldest

          votes


















          0














          You could try to connect to the instance via browser (the SSH button on the cloud console) or a gcloud compute ssh command from the Cloud Shell to make sure that you are able to connect to the instance via SSH.



          Then from the instance check the security logs (/var/log/secure) to see the reason why your connection is denied.



          In the serial port logs of the instance you can also see if the SSH key metadata has been added, and if SSH connectivity has been denied and why.
          I hope this helps






          share|improve this answer

























          • Thanks for your suggestions. I can access my instance via the cloud console, and via the gcloud ssh command - these just aren't very convenient for transferring files. So I set up additional users and was using one of those with ssh keys in FileZilla when things stopped working. I looked for the /var/log/secure that you mentioned, and I don't have anything called secure in the log directory. I have auth.log, but trying to ssh into the instance does not produce any output in that log file. Same for syslog and user.log.

            – Steve Eubanks
            Apr 4 '18 at 1:36












          • Hi, did you look in the log of the serial port of the instance ? You access the logs from the properties of the instance in serial port1 (Console)

            – Django
            Apr 6 '18 at 14:41











          Your Answer








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          oldest

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          0














          You could try to connect to the instance via browser (the SSH button on the cloud console) or a gcloud compute ssh command from the Cloud Shell to make sure that you are able to connect to the instance via SSH.



          Then from the instance check the security logs (/var/log/secure) to see the reason why your connection is denied.



          In the serial port logs of the instance you can also see if the SSH key metadata has been added, and if SSH connectivity has been denied and why.
          I hope this helps






          share|improve this answer

























          • Thanks for your suggestions. I can access my instance via the cloud console, and via the gcloud ssh command - these just aren't very convenient for transferring files. So I set up additional users and was using one of those with ssh keys in FileZilla when things stopped working. I looked for the /var/log/secure that you mentioned, and I don't have anything called secure in the log directory. I have auth.log, but trying to ssh into the instance does not produce any output in that log file. Same for syslog and user.log.

            – Steve Eubanks
            Apr 4 '18 at 1:36












          • Hi, did you look in the log of the serial port of the instance ? You access the logs from the properties of the instance in serial port1 (Console)

            – Django
            Apr 6 '18 at 14:41















          0














          You could try to connect to the instance via browser (the SSH button on the cloud console) or a gcloud compute ssh command from the Cloud Shell to make sure that you are able to connect to the instance via SSH.



          Then from the instance check the security logs (/var/log/secure) to see the reason why your connection is denied.



          In the serial port logs of the instance you can also see if the SSH key metadata has been added, and if SSH connectivity has been denied and why.
          I hope this helps






          share|improve this answer

























          • Thanks for your suggestions. I can access my instance via the cloud console, and via the gcloud ssh command - these just aren't very convenient for transferring files. So I set up additional users and was using one of those with ssh keys in FileZilla when things stopped working. I looked for the /var/log/secure that you mentioned, and I don't have anything called secure in the log directory. I have auth.log, but trying to ssh into the instance does not produce any output in that log file. Same for syslog and user.log.

            – Steve Eubanks
            Apr 4 '18 at 1:36












          • Hi, did you look in the log of the serial port of the instance ? You access the logs from the properties of the instance in serial port1 (Console)

            – Django
            Apr 6 '18 at 14:41













          0












          0








          0







          You could try to connect to the instance via browser (the SSH button on the cloud console) or a gcloud compute ssh command from the Cloud Shell to make sure that you are able to connect to the instance via SSH.



          Then from the instance check the security logs (/var/log/secure) to see the reason why your connection is denied.



          In the serial port logs of the instance you can also see if the SSH key metadata has been added, and if SSH connectivity has been denied and why.
          I hope this helps






          share|improve this answer















          You could try to connect to the instance via browser (the SSH button on the cloud console) or a gcloud compute ssh command from the Cloud Shell to make sure that you are able to connect to the instance via SSH.



          Then from the instance check the security logs (/var/log/secure) to see the reason why your connection is denied.



          In the serial port logs of the instance you can also see if the SSH key metadata has been added, and if SSH connectivity has been denied and why.
          I hope this helps







          share|improve this answer














          share|improve this answer



          share|improve this answer








          edited Apr 2 '18 at 15:57

























          answered Apr 2 '18 at 15:18









          DjangoDjango

          31215




          31215












          • Thanks for your suggestions. I can access my instance via the cloud console, and via the gcloud ssh command - these just aren't very convenient for transferring files. So I set up additional users and was using one of those with ssh keys in FileZilla when things stopped working. I looked for the /var/log/secure that you mentioned, and I don't have anything called secure in the log directory. I have auth.log, but trying to ssh into the instance does not produce any output in that log file. Same for syslog and user.log.

            – Steve Eubanks
            Apr 4 '18 at 1:36












          • Hi, did you look in the log of the serial port of the instance ? You access the logs from the properties of the instance in serial port1 (Console)

            – Django
            Apr 6 '18 at 14:41

















          • Thanks for your suggestions. I can access my instance via the cloud console, and via the gcloud ssh command - these just aren't very convenient for transferring files. So I set up additional users and was using one of those with ssh keys in FileZilla when things stopped working. I looked for the /var/log/secure that you mentioned, and I don't have anything called secure in the log directory. I have auth.log, but trying to ssh into the instance does not produce any output in that log file. Same for syslog and user.log.

            – Steve Eubanks
            Apr 4 '18 at 1:36












          • Hi, did you look in the log of the serial port of the instance ? You access the logs from the properties of the instance in serial port1 (Console)

            – Django
            Apr 6 '18 at 14:41
















          Thanks for your suggestions. I can access my instance via the cloud console, and via the gcloud ssh command - these just aren't very convenient for transferring files. So I set up additional users and was using one of those with ssh keys in FileZilla when things stopped working. I looked for the /var/log/secure that you mentioned, and I don't have anything called secure in the log directory. I have auth.log, but trying to ssh into the instance does not produce any output in that log file. Same for syslog and user.log.

          – Steve Eubanks
          Apr 4 '18 at 1:36






          Thanks for your suggestions. I can access my instance via the cloud console, and via the gcloud ssh command - these just aren't very convenient for transferring files. So I set up additional users and was using one of those with ssh keys in FileZilla when things stopped working. I looked for the /var/log/secure that you mentioned, and I don't have anything called secure in the log directory. I have auth.log, but trying to ssh into the instance does not produce any output in that log file. Same for syslog and user.log.

          – Steve Eubanks
          Apr 4 '18 at 1:36














          Hi, did you look in the log of the serial port of the instance ? You access the logs from the properties of the instance in serial port1 (Console)

          – Django
          Apr 6 '18 at 14:41





          Hi, did you look in the log of the serial port of the instance ? You access the logs from the properties of the instance in serial port1 (Console)

          – Django
          Apr 6 '18 at 14:41

















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