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New graphics card not recognised by PC


My PC is powercycling, what's going wrong?new computer crash in 3dHow to troubleshoot the initial setup of hardware on a new computer?HP-G6-1117TX graphics issue with ubuntu 11.04 installationNVIDIA Driver Crashing on Custom-Built Windows 7 PCHow can I disable the NVIDIA Optimus chip?checking for NVRAM because of new installed graphics cardGraphics issue, games and videos running too fast (over accelerated)Can a powerful graphics card slow laptop down?Connect monitor to PC without a GPU






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0















I wanted a graphics card for my PC (an HP Pavilion 500-081ea) and was advised to get an ASUS GTX 1650 Phoenix OC 4GB Card. I have installed the card, including software and drivers, but the card is not showing in device manager. I have tried reseating the card and updating the bios, but it’s still not working.



I can’t see anything in the bios for switching from integrated graphics to a card, and as far as I can tell from the limited information for the card, it doesn’t need anything other than being connected to the motherboard and the monitor.



Before I return the card to the shop where I bought it, is there anything else I could try?



Thank you.










share|improve this question













migrated from serverfault.com May 4 at 12:55


This question came from our site for system and network administrators.


















  • So what exactly is the situation now? Where is your monitor plugged in at the moment? When you plug the monitor into the card (rather than the motherboard) do you see the bios screen?

    – plugwash
    May 4 at 13:25











  • Hi, if I plug the monitor into the card, I still have display, which is what confuses me. The card must be working in some way, yet it's not showing in device manager or dxdiag. If I do a 'Will it run on this machine' type of scan (on systemrequirementslab or similar), it doesn't show there either.

    – KittyB52
    May 4 at 15:07











  • It won't show as ASUS, if that's what you're looking for. It should appear as Nvidia something.

    – GabrielaGarcia
    May 4 at 20:13











  • I can now see an Nvidia entry under Sound Video and Game Controllers. It's "NVIDIA Virtual Audio Device (Wave Extensible) (WDM)". However, nothing is showing in Dxdiag still.

    – KittyB52
    May 10 at 17:21

















0















I wanted a graphics card for my PC (an HP Pavilion 500-081ea) and was advised to get an ASUS GTX 1650 Phoenix OC 4GB Card. I have installed the card, including software and drivers, but the card is not showing in device manager. I have tried reseating the card and updating the bios, but it’s still not working.



I can’t see anything in the bios for switching from integrated graphics to a card, and as far as I can tell from the limited information for the card, it doesn’t need anything other than being connected to the motherboard and the monitor.



Before I return the card to the shop where I bought it, is there anything else I could try?



Thank you.










share|improve this question













migrated from serverfault.com May 4 at 12:55


This question came from our site for system and network administrators.


















  • So what exactly is the situation now? Where is your monitor plugged in at the moment? When you plug the monitor into the card (rather than the motherboard) do you see the bios screen?

    – plugwash
    May 4 at 13:25











  • Hi, if I plug the monitor into the card, I still have display, which is what confuses me. The card must be working in some way, yet it's not showing in device manager or dxdiag. If I do a 'Will it run on this machine' type of scan (on systemrequirementslab or similar), it doesn't show there either.

    – KittyB52
    May 4 at 15:07











  • It won't show as ASUS, if that's what you're looking for. It should appear as Nvidia something.

    – GabrielaGarcia
    May 4 at 20:13











  • I can now see an Nvidia entry under Sound Video and Game Controllers. It's "NVIDIA Virtual Audio Device (Wave Extensible) (WDM)". However, nothing is showing in Dxdiag still.

    – KittyB52
    May 10 at 17:21













0












0








0


1






I wanted a graphics card for my PC (an HP Pavilion 500-081ea) and was advised to get an ASUS GTX 1650 Phoenix OC 4GB Card. I have installed the card, including software and drivers, but the card is not showing in device manager. I have tried reseating the card and updating the bios, but it’s still not working.



I can’t see anything in the bios for switching from integrated graphics to a card, and as far as I can tell from the limited information for the card, it doesn’t need anything other than being connected to the motherboard and the monitor.



Before I return the card to the shop where I bought it, is there anything else I could try?



Thank you.










share|improve this question














I wanted a graphics card for my PC (an HP Pavilion 500-081ea) and was advised to get an ASUS GTX 1650 Phoenix OC 4GB Card. I have installed the card, including software and drivers, but the card is not showing in device manager. I have tried reseating the card and updating the bios, but it’s still not working.



I can’t see anything in the bios for switching from integrated graphics to a card, and as far as I can tell from the limited information for the card, it doesn’t need anything other than being connected to the motherboard and the monitor.



Before I return the card to the shop where I bought it, is there anything else I could try?



Thank you.







windows graphics






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked May 4 at 10:52









KittyB52KittyB52

1




1




migrated from serverfault.com May 4 at 12:55


This question came from our site for system and network administrators.









migrated from serverfault.com May 4 at 12:55


This question came from our site for system and network administrators.














  • So what exactly is the situation now? Where is your monitor plugged in at the moment? When you plug the monitor into the card (rather than the motherboard) do you see the bios screen?

    – plugwash
    May 4 at 13:25











  • Hi, if I plug the monitor into the card, I still have display, which is what confuses me. The card must be working in some way, yet it's not showing in device manager or dxdiag. If I do a 'Will it run on this machine' type of scan (on systemrequirementslab or similar), it doesn't show there either.

    – KittyB52
    May 4 at 15:07











  • It won't show as ASUS, if that's what you're looking for. It should appear as Nvidia something.

    – GabrielaGarcia
    May 4 at 20:13











  • I can now see an Nvidia entry under Sound Video and Game Controllers. It's "NVIDIA Virtual Audio Device (Wave Extensible) (WDM)". However, nothing is showing in Dxdiag still.

    – KittyB52
    May 10 at 17:21

















  • So what exactly is the situation now? Where is your monitor plugged in at the moment? When you plug the monitor into the card (rather than the motherboard) do you see the bios screen?

    – plugwash
    May 4 at 13:25











  • Hi, if I plug the monitor into the card, I still have display, which is what confuses me. The card must be working in some way, yet it's not showing in device manager or dxdiag. If I do a 'Will it run on this machine' type of scan (on systemrequirementslab or similar), it doesn't show there either.

    – KittyB52
    May 4 at 15:07











  • It won't show as ASUS, if that's what you're looking for. It should appear as Nvidia something.

    – GabrielaGarcia
    May 4 at 20:13











  • I can now see an Nvidia entry under Sound Video and Game Controllers. It's "NVIDIA Virtual Audio Device (Wave Extensible) (WDM)". However, nothing is showing in Dxdiag still.

    – KittyB52
    May 10 at 17:21
















So what exactly is the situation now? Where is your monitor plugged in at the moment? When you plug the monitor into the card (rather than the motherboard) do you see the bios screen?

– plugwash
May 4 at 13:25





So what exactly is the situation now? Where is your monitor plugged in at the moment? When you plug the monitor into the card (rather than the motherboard) do you see the bios screen?

– plugwash
May 4 at 13:25













Hi, if I plug the monitor into the card, I still have display, which is what confuses me. The card must be working in some way, yet it's not showing in device manager or dxdiag. If I do a 'Will it run on this machine' type of scan (on systemrequirementslab or similar), it doesn't show there either.

– KittyB52
May 4 at 15:07





Hi, if I plug the monitor into the card, I still have display, which is what confuses me. The card must be working in some way, yet it's not showing in device manager or dxdiag. If I do a 'Will it run on this machine' type of scan (on systemrequirementslab or similar), it doesn't show there either.

– KittyB52
May 4 at 15:07













It won't show as ASUS, if that's what you're looking for. It should appear as Nvidia something.

– GabrielaGarcia
May 4 at 20:13





It won't show as ASUS, if that's what you're looking for. It should appear as Nvidia something.

– GabrielaGarcia
May 4 at 20:13













I can now see an Nvidia entry under Sound Video and Game Controllers. It's "NVIDIA Virtual Audio Device (Wave Extensible) (WDM)". However, nothing is showing in Dxdiag still.

– KittyB52
May 10 at 17:21





I can now see an Nvidia entry under Sound Video and Game Controllers. It's "NVIDIA Virtual Audio Device (Wave Extensible) (WDM)". However, nothing is showing in Dxdiag still.

– KittyB52
May 10 at 17:21










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