Duplicate contacts after syncing iPhone with ExchangeWhat is the best way to manage shared contacts between MS Exchange and iPhonesExchange Server 2003 ActiveSync not working with iPhoneWhat are known MS Exchange / iPhone ActiveSync limitations?New contacts or calendar events created on iPad not syncing wirelessly to Outlook/Exchange 2010iTunes Sync erasing Exchange calendar / contactsExchange2003 Denies Mobile iOS Devices after SSL Cert RenewalManaging Distribution Groups from OutlookPrimary Exchange 2003 calendar not syncing with iPhone, while other calendars doEnabling ActiveSyncDebugLogging doesn't workExchange autodiscover _srv record and iPhone not working
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Duplicate contacts after syncing iPhone with Exchange
What is the best way to manage shared contacts between MS Exchange and iPhonesExchange Server 2003 ActiveSync not working with iPhoneWhat are known MS Exchange / iPhone ActiveSync limitations?New contacts or calendar events created on iPad not syncing wirelessly to Outlook/Exchange 2010iTunes Sync erasing Exchange calendar / contactsExchange2003 Denies Mobile iOS Devices after SSL Cert RenewalManaging Distribution Groups from OutlookPrimary Exchange 2003 calendar not syncing with iPhone, while other calendars doEnabling ActiveSyncDebugLogging doesn't workExchange autodiscover _srv record and iPhone not working
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We have an iPhone app that reads all the contacts of the native address book and may modify some off them. The iPhone address book usually synchronizes with some Google account or some Exchange server.
We noticed that in a few cases (really few) the contacts in Exchange server are duplicated after syncing with the iPhone. Let me list down the facts:
Setup:
- User’s Outlook contacts stored on Exchange 2010
- User’s iPhone (iOS8.1.3) synced with Exchange
- Our application synced with iPhone
Symptom:
- Contacts in outlook got duplicated after user used our app (which updates iPhone’s native contacts with extra data)
- Contacts in iPhone remain OK (i.e. Outlook now has double the amount of contacts that iPhone has)
- We have seen this happen for two users (out of hundreds)
Known issue:
- We have found this known ActiveSync issue (https://support.microsoft.com/en-us/kb/2711181?wa=wsignin1.0#appliesto). It states that “Duplicate contacts may be created when you synchronize your mobile - device by using Microsoft Exchange ActiveSync. The duplicate contacts are synchronized to the user's mailbox on Microsoft Exchange Server.”.
- We also note that according to this https://support.microsoft.com/en-us/kb/2563324 (issue 2.8) this issue was resolved in iOS6
Status/requirement:
- It is clear that this issue has not been resolved. Last update to KB 2711181 was in 2012 – any update since then?
- We would like to know what triggers this issue (I note https://support.microsoft.com/en-us/kb/2711053 regarding high CPU usage when syncing with Exchange which may be related) so that we avoid triggering the issue
Hope this makes sense – do let me know if you need any more info.
exchange-2010 iphone
asked Jun 26 '15 at 16:26
ManolisManolis
1113
add a comment |
We have an iPhone app that reads all the contacts of the native address book and may modify some off them. The iPhone address book usually synchronizes with some Google account or some Exchange server.
We noticed that in a few cases (really few) the contacts in Exchange server are duplicated after syncing with the iPhone. Let me list down the facts:
Setup:
- User’s Outlook contacts stored on Exchange 2010
- User’s iPhone (iOS8.1.3) synced with Exchange
- Our application synced with iPhone
Symptom:
- Contacts in outlook got duplicated after user used our app (which updates iPhone’s native contacts with extra data)
- Contacts in iPhone remain OK (i.e. Outlook now has double the amount of contacts that iPhone has)
- We have seen this happen for two users (out of hundreds)
Known issue:
- We have found this known ActiveSync issue (https://support.microsoft.com/en-us/kb/2711181?wa=wsignin1.0#appliesto). It states that “Duplicate contacts may be created when you synchronize your mobile - device by using Microsoft Exchange ActiveSync. The duplicate contacts are synchronized to the user's mailbox on Microsoft Exchange Server.”.
- We also note that according to this https://support.microsoft.com/en-us/kb/2563324 (issue 2.8) this issue was resolved in iOS6
Status/requirement:
- It is clear that this issue has not been resolved. Last update to KB 2711181 was in 2012 – any update since then?
- We would like to know what triggers this issue (I note https://support.microsoft.com/en-us/kb/2711053 regarding high CPU usage when syncing with Exchange which may be related) so that we avoid triggering the issue
Hope this makes sense – do let me know if you need any more info.
exchange-2010 iphone
asked Jun 26 '15 at 16:26
ManolisManolis
1113
add a comment |
We have an iPhone app that reads all the contacts of the native address book and may modify some off them. The iPhone address book usually synchronizes with some Google account or some Exchange server.
We noticed that in a few cases (really few) the contacts in Exchange server are duplicated after syncing with the iPhone. Let me list down the facts:
Setup:
- User’s Outlook contacts stored on Exchange 2010
- User’s iPhone (iOS8.1.3) synced with Exchange
- Our application synced with iPhone
Symptom:
- Contacts in outlook got duplicated after user used our app (which updates iPhone’s native contacts with extra data)
- Contacts in iPhone remain OK (i.e. Outlook now has double the amount of contacts that iPhone has)
- We have seen this happen for two users (out of hundreds)
Known issue:
- We have found this known ActiveSync issue (https://support.microsoft.com/en-us/kb/2711181?wa=wsignin1.0#appliesto). It states that “Duplicate contacts may be created when you synchronize your mobile - device by using Microsoft Exchange ActiveSync. The duplicate contacts are synchronized to the user's mailbox on Microsoft Exchange Server.”.
- We also note that according to this https://support.microsoft.com/en-us/kb/2563324 (issue 2.8) this issue was resolved in iOS6
Status/requirement:
- It is clear that this issue has not been resolved. Last update to KB 2711181 was in 2012 – any update since then?
- We would like to know what triggers this issue (I note https://support.microsoft.com/en-us/kb/2711053 regarding high CPU usage when syncing with Exchange which may be related) so that we avoid triggering the issue
Hope this makes sense – do let me know if you need any more info.
exchange-2010 iphone
asked Jun 26 '15 at 16:26
ManolisManolis
1113
We have an iPhone app that reads all the contacts of the native address book and may modify some off them. The iPhone address book usually synchronizes with some Google account or some Exchange server.
We noticed that in a few cases (really few) the contacts in Exchange server are duplicated after syncing with the iPhone. Let me list down the facts:
Setup:
- User’s Outlook contacts stored on Exchange 2010
- User’s iPhone (iOS8.1.3) synced with Exchange
- Our application synced with iPhone
Symptom:
- Contacts in outlook got duplicated after user used our app (which updates iPhone’s native contacts with extra data)
- Contacts in iPhone remain OK (i.e. Outlook now has double the amount of contacts that iPhone has)
- We have seen this happen for two users (out of hundreds)
Known issue:
- We have found this known ActiveSync issue (https://support.microsoft.com/en-us/kb/2711181?wa=wsignin1.0#appliesto). It states that “Duplicate contacts may be created when you synchronize your mobile - device by using Microsoft Exchange ActiveSync. The duplicate contacts are synchronized to the user's mailbox on Microsoft Exchange Server.”.
- We also note that according to this https://support.microsoft.com/en-us/kb/2563324 (issue 2.8) this issue was resolved in iOS6
Status/requirement:
- It is clear that this issue has not been resolved. Last update to KB 2711181 was in 2012 – any update since then?
- We would like to know what triggers this issue (I note https://support.microsoft.com/en-us/kb/2711053 regarding high CPU usage when syncing with Exchange which may be related) so that we avoid triggering the issue
Hope this makes sense – do let me know if you need any more info.
exchange-2010 iphone
exchange-2010 iphone
asked Jun 26 '15 at 16:26
ManolisManolis
1113
asked Jun 26 '15 at 16:26
ManolisManolis
1113
asked Jun 26 '15 at 16:26
ManolisManolis
1113
asked Jun 26 '15 at 16:26
ManolisManolis
1113
asked Jun 26 '15 at 16:26
ManolisManolis
1113
1113
add a comment |
add a comment |
1 Answer
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I had a similar issue, the problem was when I imported the contact CSV file into Outlook.
Correct steps:
File -> Open -> import -> Import form Another program file -> Comma Separated Values (Windows) -> Do not import duplicated items.
After that, just select next option.
Finally in Iphone accounts settings turn off and turn on again the contacts options.
answered Nov 27 '17 at 22:33
Abel ValdezAbel Valdez
1011
add a comment |
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1 Answer
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I had a similar issue, the problem was when I imported the contact CSV file into Outlook.
Correct steps:
File -> Open -> import -> Import form Another program file -> Comma Separated Values (Windows) -> Do not import duplicated items.
After that, just select next option.
Finally in Iphone accounts settings turn off and turn on again the contacts options.
answered Nov 27 '17 at 22:33
Abel ValdezAbel Valdez
1011
add a comment |
I had a similar issue, the problem was when I imported the contact CSV file into Outlook.
Correct steps:
File -> Open -> import -> Import form Another program file -> Comma Separated Values (Windows) -> Do not import duplicated items.
After that, just select next option.
Finally in Iphone accounts settings turn off and turn on again the contacts options.
answered Nov 27 '17 at 22:33
Abel ValdezAbel Valdez
1011
add a comment |
I had a similar issue, the problem was when I imported the contact CSV file into Outlook.
Correct steps:
File -> Open -> import -> Import form Another program file -> Comma Separated Values (Windows) -> Do not import duplicated items.
After that, just select next option.
Finally in Iphone accounts settings turn off and turn on again the contacts options.
answered Nov 27 '17 at 22:33
Abel ValdezAbel Valdez
1011
I had a similar issue, the problem was when I imported the contact CSV file into Outlook.
Correct steps:
File -> Open -> import -> Import form Another program file -> Comma Separated Values (Windows) -> Do not import duplicated items.
After that, just select next option.
Finally in Iphone accounts settings turn off and turn on again the contacts options.
answered Nov 27 '17 at 22:33
Abel ValdezAbel Valdez
1011
answered Nov 27 '17 at 22:33
Abel ValdezAbel Valdez
1011
answered Nov 27 '17 at 22:33
Abel ValdezAbel Valdez
1011
answered Nov 27 '17 at 22:33
Abel ValdezAbel Valdez
1011
1011
add a comment |
add a comment |
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