Unable to install KB2670838Windows Vista: error 646 raised by Windows Update when applying update for Office 2007WSUS not making available all updatesMicrosoft Windows - Install Updates And Restart (instead of Install and Shutdown)Automatically install all windows update packages and reboot machines remotelyHRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING Windows 2012 EssentialsWMF 5.0 (April Preview) DSC Pull Server Installation failsWindows Update 800F0922Daily bizarre network dropoutsCan't replace Win32_Tpm.mof in windowswbem2018-08 Cumulative Update for Windows Server 2016 (KB4343887) Failing
How to recover a single blank shot from a film camera
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Should I email my professor to clear up a (possibly very irrelevant) awkward misunderstanding?
Justifying Affordable Bespoke Spaceships
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How does a particle move under a constant 4-force?
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Unable to install KB2670838
Windows Vista: error 646 raised by Windows Update when applying update for Office 2007WSUS not making available all updatesMicrosoft Windows - Install Updates And Restart (instead of Install and Shutdown)Automatically install all windows update packages and reboot machines remotelyHRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING Windows 2012 EssentialsWMF 5.0 (April Preview) DSC Pull Server Installation failsWindows Update 800F0922Daily bizarre network dropoutsCan't replace Win32_Tpm.mof in windowswbem2018-08 Cumulative Update for Windows Server 2016 (KB4343887) Failing
.everyoneloves__top-leaderboard:empty,.everyoneloves__mid-leaderboard:empty,.everyoneloves__bot-mid-leaderboard:empty height:90px;width:728px;box-sizing:border-box;
Trying to update a Server 2008 R2 Enterprise from IE9 to IE11. This is a VM.
Going through the prereq list for the life of me I can't get KB270838 to install.
sfc /scannow is clean. Readiness tool is clean. Ran FixIt and it's clean. OS has the most current updates except IE 11 and this patch.
This is a clean install and I have many others with the same problem.
Event Log
Installation Failure: Windows failed to install the following update with error 0x80070002
CBS Log
2016-11-15 12:28:30, Info CBS Failed to find file: x86_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7601.22948_none_98f63e7f1892a115WindowsCodecs.dll [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CBS Failed to gather all required files. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CBS Failed to gather all missing files for package: Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-TopLevel~31bf3856ad364e35~amd64~~7.1.7601.16492 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CSI 0000059c@2016/11/15:17:28:30.967 CSI Transaction @0xf6610c0 destroyed
2016-11-15 12:28:30, Error CBS Failed to pre- stage package: Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-TopLevel~31bf3856ad364e35~amd64~~7.1.7601.16492 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CBS Perf: Stage chain complete.
2016-11-15 12:28:30, Info CBS Failed to stage execution chain. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Error CBS Failed to process single phase execution. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CBS WER: Generating failure report for package: Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-TopLevel~31bf3856ad364e35~amd64~~7.1.7601.16492, status: 0x80070002, failure source: Stage, start state: Resolved, target state: Installed, client id: WindowsUpdateAgent
2016-11-15 12:28:30, Info CBS Failed to query DisableWerReporting flag. Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CBS Failed to add %windir%winsxspending.xml to WER report because it is missing. Continuing without it...
2016-11-15 12:28:30, Info CBS Failed to add %windir%winsxspending.xml.bad to WER report because it is missing. Continuing without it...
2016-11-15 12:28:31, Info CBS Reboot mark refs: 0
From this log I see the following file not found which produce 0x80070002 but I'm not sure what these are to download them.
x86_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7601.22948_none_98f63e7f1892a115WindowsCodecs.dll
Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-TopLevel~31bf3856ad364e35~amd64~~7.1.7601.16492
windows windows-server-2008-r2 windows-update
asked Nov 15 '16 at 17:34
TsukasaTsukasa
150311
add a comment |
Trying to update a Server 2008 R2 Enterprise from IE9 to IE11. This is a VM.
Going through the prereq list for the life of me I can't get KB270838 to install.
sfc /scannow is clean. Readiness tool is clean. Ran FixIt and it's clean. OS has the most current updates except IE 11 and this patch.
This is a clean install and I have many others with the same problem.
Event Log
Installation Failure: Windows failed to install the following update with error 0x80070002
CBS Log
2016-11-15 12:28:30, Info CBS Failed to find file: x86_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7601.22948_none_98f63e7f1892a115WindowsCodecs.dll [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CBS Failed to gather all required files. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CBS Failed to gather all missing files for package: Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-TopLevel~31bf3856ad364e35~amd64~~7.1.7601.16492 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CSI 0000059c@2016/11/15:17:28:30.967 CSI Transaction @0xf6610c0 destroyed
2016-11-15 12:28:30, Error CBS Failed to pre- stage package: Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-TopLevel~31bf3856ad364e35~amd64~~7.1.7601.16492 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CBS Perf: Stage chain complete.
2016-11-15 12:28:30, Info CBS Failed to stage execution chain. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Error CBS Failed to process single phase execution. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CBS WER: Generating failure report for package: Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-TopLevel~31bf3856ad364e35~amd64~~7.1.7601.16492, status: 0x80070002, failure source: Stage, start state: Resolved, target state: Installed, client id: WindowsUpdateAgent
2016-11-15 12:28:30, Info CBS Failed to query DisableWerReporting flag. Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CBS Failed to add %windir%winsxspending.xml to WER report because it is missing. Continuing without it...
2016-11-15 12:28:30, Info CBS Failed to add %windir%winsxspending.xml.bad to WER report because it is missing. Continuing without it...
2016-11-15 12:28:31, Info CBS Reboot mark refs: 0
From this log I see the following file not found which produce 0x80070002 but I'm not sure what these are to download them.
x86_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7601.22948_none_98f63e7f1892a115WindowsCodecs.dll
Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-TopLevel~31bf3856ad364e35~amd64~~7.1.7601.16492
windows windows-server-2008-r2 windows-update
asked Nov 15 '16 at 17:34
TsukasaTsukasa
150311
As codecs are normally used by the Windows Movie player you might try to install/reinstall the media features.
– BastianW
Nov 15 '16 at 17:47
dism /online /cleanup-image /restorehealth
– Michael Hampton♦
Nov 15 '16 at 17:48
The file is for a x86 's OS, but 2008R2 come only in x64. Normal it dont find the file, but odd if you selected the correct KB to install, as I see it in the last print screen, it's the x64 .cab..
– yagmoth555♦
Nov 15 '16 at 21:03
add a comment |
Trying to update a Server 2008 R2 Enterprise from IE9 to IE11. This is a VM.
Going through the prereq list for the life of me I can't get KB270838 to install.
sfc /scannow is clean. Readiness tool is clean. Ran FixIt and it's clean. OS has the most current updates except IE 11 and this patch.
This is a clean install and I have many others with the same problem.
Event Log
Installation Failure: Windows failed to install the following update with error 0x80070002
CBS Log
2016-11-15 12:28:30, Info CBS Failed to find file: x86_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7601.22948_none_98f63e7f1892a115WindowsCodecs.dll [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CBS Failed to gather all required files. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CBS Failed to gather all missing files for package: Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-TopLevel~31bf3856ad364e35~amd64~~7.1.7601.16492 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CSI 0000059c@2016/11/15:17:28:30.967 CSI Transaction @0xf6610c0 destroyed
2016-11-15 12:28:30, Error CBS Failed to pre- stage package: Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-TopLevel~31bf3856ad364e35~amd64~~7.1.7601.16492 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CBS Perf: Stage chain complete.
2016-11-15 12:28:30, Info CBS Failed to stage execution chain. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Error CBS Failed to process single phase execution. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CBS WER: Generating failure report for package: Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-TopLevel~31bf3856ad364e35~amd64~~7.1.7601.16492, status: 0x80070002, failure source: Stage, start state: Resolved, target state: Installed, client id: WindowsUpdateAgent
2016-11-15 12:28:30, Info CBS Failed to query DisableWerReporting flag. Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CBS Failed to add %windir%winsxspending.xml to WER report because it is missing. Continuing without it...
2016-11-15 12:28:30, Info CBS Failed to add %windir%winsxspending.xml.bad to WER report because it is missing. Continuing without it...
2016-11-15 12:28:31, Info CBS Reboot mark refs: 0
From this log I see the following file not found which produce 0x80070002 but I'm not sure what these are to download them.
x86_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7601.22948_none_98f63e7f1892a115WindowsCodecs.dll
Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-TopLevel~31bf3856ad364e35~amd64~~7.1.7601.16492
windows windows-server-2008-r2 windows-update
asked Nov 15 '16 at 17:34
TsukasaTsukasa
150311
Trying to update a Server 2008 R2 Enterprise from IE9 to IE11. This is a VM.
Going through the prereq list for the life of me I can't get KB270838 to install.
sfc /scannow is clean. Readiness tool is clean. Ran FixIt and it's clean. OS has the most current updates except IE 11 and this patch.
This is a clean install and I have many others with the same problem.
Event Log
Installation Failure: Windows failed to install the following update with error 0x80070002
CBS Log
2016-11-15 12:28:30, Info CBS Failed to find file: x86_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7601.22948_none_98f63e7f1892a115WindowsCodecs.dll [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CBS Failed to gather all required files. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CBS Failed to gather all missing files for package: Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-TopLevel~31bf3856ad364e35~amd64~~7.1.7601.16492 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CSI 0000059c@2016/11/15:17:28:30.967 CSI Transaction @0xf6610c0 destroyed
2016-11-15 12:28:30, Error CBS Failed to pre- stage package: Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-TopLevel~31bf3856ad364e35~amd64~~7.1.7601.16492 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CBS Perf: Stage chain complete.
2016-11-15 12:28:30, Info CBS Failed to stage execution chain. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Error CBS Failed to process single phase execution. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CBS WER: Generating failure report for package: Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-TopLevel~31bf3856ad364e35~amd64~~7.1.7601.16492, status: 0x80070002, failure source: Stage, start state: Resolved, target state: Installed, client id: WindowsUpdateAgent
2016-11-15 12:28:30, Info CBS Failed to query DisableWerReporting flag. Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CBS Failed to add %windir%winsxspending.xml to WER report because it is missing. Continuing without it...
2016-11-15 12:28:30, Info CBS Failed to add %windir%winsxspending.xml.bad to WER report because it is missing. Continuing without it...
2016-11-15 12:28:31, Info CBS Reboot mark refs: 0
From this log I see the following file not found which produce 0x80070002 but I'm not sure what these are to download them.
x86_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7601.22948_none_98f63e7f1892a115WindowsCodecs.dll
Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-TopLevel~31bf3856ad364e35~amd64~~7.1.7601.16492
windows windows-server-2008-r2 windows-update
windows windows-server-2008-r2 windows-update
asked Nov 15 '16 at 17:34
TsukasaTsukasa
150311
asked Nov 15 '16 at 17:34
TsukasaTsukasa
150311
edited Nov 15 '16 at 21:41
Tsukasa
asked Nov 15 '16 at 17:34
TsukasaTsukasa
150311
asked Nov 15 '16 at 17:34
TsukasaTsukasa
150311
asked Nov 15 '16 at 17:34
TsukasaTsukasa
150311
150311
As codecs are normally used by the Windows Movie player you might try to install/reinstall the media features.
– BastianW
Nov 15 '16 at 17:47
dism /online /cleanup-image /restorehealth
– Michael Hampton♦
Nov 15 '16 at 17:48
The file is for a x86 's OS, but 2008R2 come only in x64. Normal it dont find the file, but odd if you selected the correct KB to install, as I see it in the last print screen, it's the x64 .cab..
– yagmoth555♦
Nov 15 '16 at 21:03
add a comment |
As codecs are normally used by the Windows Movie player you might try to install/reinstall the media features.
– BastianW
Nov 15 '16 at 17:47
dism /online /cleanup-image /restorehealth
– Michael Hampton♦
Nov 15 '16 at 17:48
The file is for a x86 's OS, but 2008R2 come only in x64. Normal it dont find the file, but odd if you selected the correct KB to install, as I see it in the last print screen, it's the x64 .cab..
– yagmoth555♦
Nov 15 '16 at 21:03
As codecs are normally used by the Windows Movie player you might try to install/reinstall the media features.
– BastianW
Nov 15 '16 at 17:47
As codecs are normally used by the Windows Movie player you might try to install/reinstall the media features.
– BastianW
Nov 15 '16 at 17:47
dism /online /cleanup-image /restorehealth– Michael Hampton♦
Nov 15 '16 at 17:48
dism /online /cleanup-image /restorehealth– Michael Hampton♦
Nov 15 '16 at 17:48
The file is for a x86 's OS, but 2008R2 come only in x64. Normal it dont find the file, but odd if you selected the correct KB to install, as I see it in the last print screen, it's the x64 .cab..
– yagmoth555♦
Nov 15 '16 at 21:03
The file is for a x86 's OS, but 2008R2 come only in x64. Normal it dont find the file, but odd if you selected the correct KB to install, as I see it in the last print screen, it's the x64 .cab..
– yagmoth555♦
Nov 15 '16 at 21:03
add a comment |
1 Answer
1
active
oldest
votes
Try this:
Stop the BITS and Windows Updates service.
Go to C:Windows and delete the SoftwareDistribution Folder
Open CMD (Command Prompt) and type: winmgmt /resetrepository
Start BITS and Windows Updates service.
Try again. Post any errors.
answered Nov 15 '16 at 18:08
HEMAN85HEMAN85
41029
no change has been tried many times.
– Tsukasa
Nov 15 '16 at 18:17
Please check your update history and find that if the KB3004394(12/10/2014) was installed, If yes, uninstall the kb3004394 and try again.
– HEMAN85
Nov 15 '16 at 18:46
this update is not installed
– Tsukasa
Nov 15 '16 at 18:49
add a comment |
Your Answer
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1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
Try this:
Stop the BITS and Windows Updates service.
Go to C:Windows and delete the SoftwareDistribution Folder
Open CMD (Command Prompt) and type: winmgmt /resetrepository
Start BITS and Windows Updates service.
Try again. Post any errors.
answered Nov 15 '16 at 18:08
HEMAN85HEMAN85
41029
no change has been tried many times.
– Tsukasa
Nov 15 '16 at 18:17
Please check your update history and find that if the KB3004394(12/10/2014) was installed, If yes, uninstall the kb3004394 and try again.
– HEMAN85
Nov 15 '16 at 18:46
this update is not installed
– Tsukasa
Nov 15 '16 at 18:49
add a comment |
Try this:
Stop the BITS and Windows Updates service.
Go to C:Windows and delete the SoftwareDistribution Folder
Open CMD (Command Prompt) and type: winmgmt /resetrepository
Start BITS and Windows Updates service.
Try again. Post any errors.
answered Nov 15 '16 at 18:08
HEMAN85HEMAN85
41029
no change has been tried many times.
– Tsukasa
Nov 15 '16 at 18:17
Please check your update history and find that if the KB3004394(12/10/2014) was installed, If yes, uninstall the kb3004394 and try again.
– HEMAN85
Nov 15 '16 at 18:46
this update is not installed
– Tsukasa
Nov 15 '16 at 18:49
add a comment |
Try this:
Stop the BITS and Windows Updates service.
Go to C:Windows and delete the SoftwareDistribution Folder
Open CMD (Command Prompt) and type: winmgmt /resetrepository
Start BITS and Windows Updates service.
Try again. Post any errors.
answered Nov 15 '16 at 18:08
HEMAN85HEMAN85
41029
Try this:
Stop the BITS and Windows Updates service.
Go to C:Windows and delete the SoftwareDistribution Folder
Open CMD (Command Prompt) and type: winmgmt /resetrepository
Start BITS and Windows Updates service.
Try again. Post any errors.
answered Nov 15 '16 at 18:08
HEMAN85HEMAN85
41029
answered Nov 15 '16 at 18:08
HEMAN85HEMAN85
41029
answered Nov 15 '16 at 18:08
HEMAN85HEMAN85
41029
answered Nov 15 '16 at 18:08
HEMAN85HEMAN85
41029
41029
no change has been tried many times.
– Tsukasa
Nov 15 '16 at 18:17
Please check your update history and find that if the KB3004394(12/10/2014) was installed, If yes, uninstall the kb3004394 and try again.
– HEMAN85
Nov 15 '16 at 18:46
this update is not installed
– Tsukasa
Nov 15 '16 at 18:49
add a comment |
no change has been tried many times.
– Tsukasa
Nov 15 '16 at 18:17
Please check your update history and find that if the KB3004394(12/10/2014) was installed, If yes, uninstall the kb3004394 and try again.
– HEMAN85
Nov 15 '16 at 18:46
this update is not installed
– Tsukasa
Nov 15 '16 at 18:49
no change has been tried many times.
– Tsukasa
Nov 15 '16 at 18:17
no change has been tried many times.
– Tsukasa
Nov 15 '16 at 18:17
Please check your update history and find that if the KB3004394(12/10/2014) was installed, If yes, uninstall the kb3004394 and try again.
– HEMAN85
Nov 15 '16 at 18:46
Please check your update history and find that if the KB3004394(12/10/2014) was installed, If yes, uninstall the kb3004394 and try again.
– HEMAN85
Nov 15 '16 at 18:46
this update is not installed
– Tsukasa
Nov 15 '16 at 18:49
this update is not installed
– Tsukasa
Nov 15 '16 at 18:49
add a comment |
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As codecs are normally used by the Windows Movie player you might try to install/reinstall the media features.
– BastianW
Nov 15 '16 at 17:47
dism /online /cleanup-image /restorehealth– Michael Hampton♦
Nov 15 '16 at 17:48
The file is for a x86 's OS, but 2008R2 come only in x64. Normal it dont find the file, but odd if you selected the correct KB to install, as I see it in the last print screen, it's the x64 .cab..
– yagmoth555♦
Nov 15 '16 at 21:03