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A single AD user can't log into a single Mac bound to the domain (DirectoryServices error). How can I resolve this?


OSX automatic login disabled, cannot re-enableLDAP authentication … Log in fail on the LDAP clientServer 2003: How can the administrator login as another user?rules for usernames in windows domainWhy is Mac OSX Lion losing login/network credentials?Why can't this user connect to domain share?You are unable to log in to the user account “user_name” at this timeWhy are my Macs failing to authenticate to my SAMBA file sharing server?How do I make it as if I've never logged into a workstation with a Domain AD user profile?Set Windows share as network home for AD-joined Mac users






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7















On our campus, we have about 60 Macs joined to our Active Directory domain. Most users have no problems logging into Macs, as long as their accounts are configured correctly.



However, we have one particular user who is unable to log in to just some of the Macs. He has no problem with most of them, but there is one group of them (all built from the same image) that he can't log in to. The machine in question is running OS X 10.6.2. The relevant entries from secure.log are below, with the hostname and username redacted.



Aug 16 10:32:43 hostname SecurityAgent[4411]: Could not get the user record for username from DirectoryServices.
Aug 16 10:32:43 hostname SecurityAgent[4411]: Will sleep 1 seconds and try again (retryCount = 4)
Aug 16 10:32:44 hostname SecurityAgent[4411]: Could not get the user record for username from DirectoryServices.
Aug 16 10:32:44 hostname SecurityAgent[4411]: Will sleep 2 seconds and try again (retryCount = 3)
Aug 16 10:32:46 hostname SecurityAgent[4411]: Could not get the user record for username from DirectoryServices.
Aug 16 10:32:46 hostname SecurityAgent[4411]: Will sleep 4 seconds and try again (retryCount = 2)
Aug 16 10:33:10 hostname SecurityAgent[4411]: Could not get the user record for username from DirectoryServices.
Aug 16 10:33:10 hostname SecurityAgent[4411]: Will sleep 8 seconds and try again (retryCount = 1)
Aug 16 10:33:18 hostname SecurityAgent[4411]: User info context values set for username
Aug 16 10:33:18 hostname SecurityAgent[4411]: unknown-user (username) login attempt PASSED for auditing


Everything I've found online suggests that our use of Mobile Accounts is causing the issue. I turned that feature off, but I still can't log in as that user.



id returns a record for his account, and nothing looks out of the ordinary.



Has anyone here run into this before?










share|improve this question

















  • 1





    upgrade it to a PC ;)

    – JamesRyan
    Sep 1 '13 at 23:56











  • Can other users log in to those workstations? What if you create a new user on your domain, can you log in with that? Can that user log in to other workstations?

    – Canadian Luke
    Mar 4 '14 at 18:50











  • Luke, I asked this question in August 2010. I don't exactly recall what I did to resolve the issue, but I believe it had something to do with his home directory attribute in Active Directory being an invalid path.

    – Ben Wyatt
    Mar 4 '14 at 20:52

















7















On our campus, we have about 60 Macs joined to our Active Directory domain. Most users have no problems logging into Macs, as long as their accounts are configured correctly.



However, we have one particular user who is unable to log in to just some of the Macs. He has no problem with most of them, but there is one group of them (all built from the same image) that he can't log in to. The machine in question is running OS X 10.6.2. The relevant entries from secure.log are below, with the hostname and username redacted.



Aug 16 10:32:43 hostname SecurityAgent[4411]: Could not get the user record for username from DirectoryServices.
Aug 16 10:32:43 hostname SecurityAgent[4411]: Will sleep 1 seconds and try again (retryCount = 4)
Aug 16 10:32:44 hostname SecurityAgent[4411]: Could not get the user record for username from DirectoryServices.
Aug 16 10:32:44 hostname SecurityAgent[4411]: Will sleep 2 seconds and try again (retryCount = 3)
Aug 16 10:32:46 hostname SecurityAgent[4411]: Could not get the user record for username from DirectoryServices.
Aug 16 10:32:46 hostname SecurityAgent[4411]: Will sleep 4 seconds and try again (retryCount = 2)
Aug 16 10:33:10 hostname SecurityAgent[4411]: Could not get the user record for username from DirectoryServices.
Aug 16 10:33:10 hostname SecurityAgent[4411]: Will sleep 8 seconds and try again (retryCount = 1)
Aug 16 10:33:18 hostname SecurityAgent[4411]: User info context values set for username
Aug 16 10:33:18 hostname SecurityAgent[4411]: unknown-user (username) login attempt PASSED for auditing


Everything I've found online suggests that our use of Mobile Accounts is causing the issue. I turned that feature off, but I still can't log in as that user.



id returns a record for his account, and nothing looks out of the ordinary.



Has anyone here run into this before?










share|improve this question

















  • 1





    upgrade it to a PC ;)

    – JamesRyan
    Sep 1 '13 at 23:56











  • Can other users log in to those workstations? What if you create a new user on your domain, can you log in with that? Can that user log in to other workstations?

    – Canadian Luke
    Mar 4 '14 at 18:50











  • Luke, I asked this question in August 2010. I don't exactly recall what I did to resolve the issue, but I believe it had something to do with his home directory attribute in Active Directory being an invalid path.

    – Ben Wyatt
    Mar 4 '14 at 20:52













7












7








7








On our campus, we have about 60 Macs joined to our Active Directory domain. Most users have no problems logging into Macs, as long as their accounts are configured correctly.



However, we have one particular user who is unable to log in to just some of the Macs. He has no problem with most of them, but there is one group of them (all built from the same image) that he can't log in to. The machine in question is running OS X 10.6.2. The relevant entries from secure.log are below, with the hostname and username redacted.



Aug 16 10:32:43 hostname SecurityAgent[4411]: Could not get the user record for username from DirectoryServices.
Aug 16 10:32:43 hostname SecurityAgent[4411]: Will sleep 1 seconds and try again (retryCount = 4)
Aug 16 10:32:44 hostname SecurityAgent[4411]: Could not get the user record for username from DirectoryServices.
Aug 16 10:32:44 hostname SecurityAgent[4411]: Will sleep 2 seconds and try again (retryCount = 3)
Aug 16 10:32:46 hostname SecurityAgent[4411]: Could not get the user record for username from DirectoryServices.
Aug 16 10:32:46 hostname SecurityAgent[4411]: Will sleep 4 seconds and try again (retryCount = 2)
Aug 16 10:33:10 hostname SecurityAgent[4411]: Could not get the user record for username from DirectoryServices.
Aug 16 10:33:10 hostname SecurityAgent[4411]: Will sleep 8 seconds and try again (retryCount = 1)
Aug 16 10:33:18 hostname SecurityAgent[4411]: User info context values set for username
Aug 16 10:33:18 hostname SecurityAgent[4411]: unknown-user (username) login attempt PASSED for auditing


Everything I've found online suggests that our use of Mobile Accounts is causing the issue. I turned that feature off, but I still can't log in as that user.



id returns a record for his account, and nothing looks out of the ordinary.



Has anyone here run into this before?










share|improve this question














On our campus, we have about 60 Macs joined to our Active Directory domain. Most users have no problems logging into Macs, as long as their accounts are configured correctly.



However, we have one particular user who is unable to log in to just some of the Macs. He has no problem with most of them, but there is one group of them (all built from the same image) that he can't log in to. The machine in question is running OS X 10.6.2. The relevant entries from secure.log are below, with the hostname and username redacted.



Aug 16 10:32:43 hostname SecurityAgent[4411]: Could not get the user record for username from DirectoryServices.
Aug 16 10:32:43 hostname SecurityAgent[4411]: Will sleep 1 seconds and try again (retryCount = 4)
Aug 16 10:32:44 hostname SecurityAgent[4411]: Could not get the user record for username from DirectoryServices.
Aug 16 10:32:44 hostname SecurityAgent[4411]: Will sleep 2 seconds and try again (retryCount = 3)
Aug 16 10:32:46 hostname SecurityAgent[4411]: Could not get the user record for username from DirectoryServices.
Aug 16 10:32:46 hostname SecurityAgent[4411]: Will sleep 4 seconds and try again (retryCount = 2)
Aug 16 10:33:10 hostname SecurityAgent[4411]: Could not get the user record for username from DirectoryServices.
Aug 16 10:33:10 hostname SecurityAgent[4411]: Will sleep 8 seconds and try again (retryCount = 1)
Aug 16 10:33:18 hostname SecurityAgent[4411]: User info context values set for username
Aug 16 10:33:18 hostname SecurityAgent[4411]: unknown-user (username) login attempt PASSED for auditing


Everything I've found online suggests that our use of Mobile Accounts is causing the issue. I turned that feature off, but I still can't log in as that user.



id returns a record for his account, and nothing looks out of the ordinary.



Has anyone here run into this before?







active-directory mac-osx authentication login






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked Aug 20 '10 at 13:39









Ben WyattBen Wyatt

2461411




2461411







  • 1





    upgrade it to a PC ;)

    – JamesRyan
    Sep 1 '13 at 23:56











  • Can other users log in to those workstations? What if you create a new user on your domain, can you log in with that? Can that user log in to other workstations?

    – Canadian Luke
    Mar 4 '14 at 18:50











  • Luke, I asked this question in August 2010. I don't exactly recall what I did to resolve the issue, but I believe it had something to do with his home directory attribute in Active Directory being an invalid path.

    – Ben Wyatt
    Mar 4 '14 at 20:52












  • 1





    upgrade it to a PC ;)

    – JamesRyan
    Sep 1 '13 at 23:56











  • Can other users log in to those workstations? What if you create a new user on your domain, can you log in with that? Can that user log in to other workstations?

    – Canadian Luke
    Mar 4 '14 at 18:50











  • Luke, I asked this question in August 2010. I don't exactly recall what I did to resolve the issue, but I believe it had something to do with his home directory attribute in Active Directory being an invalid path.

    – Ben Wyatt
    Mar 4 '14 at 20:52







1




1





upgrade it to a PC ;)

– JamesRyan
Sep 1 '13 at 23:56





upgrade it to a PC ;)

– JamesRyan
Sep 1 '13 at 23:56













Can other users log in to those workstations? What if you create a new user on your domain, can you log in with that? Can that user log in to other workstations?

– Canadian Luke
Mar 4 '14 at 18:50





Can other users log in to those workstations? What if you create a new user on your domain, can you log in with that? Can that user log in to other workstations?

– Canadian Luke
Mar 4 '14 at 18:50













Luke, I asked this question in August 2010. I don't exactly recall what I did to resolve the issue, but I believe it had something to do with his home directory attribute in Active Directory being an invalid path.

– Ben Wyatt
Mar 4 '14 at 20:52





Luke, I asked this question in August 2010. I don't exactly recall what I did to resolve the issue, but I believe it had something to do with his home directory attribute in Active Directory being an invalid path.

– Ben Wyatt
Mar 4 '14 at 20:52










2 Answers
2






active

oldest

votes


















0














Have you inspected his user record on the AD side of things? I would guess that there's something in his record that DirectoryServices is crapping out on






share|improve this answer























  • His account looks normal. He can log in to every one of our online systems (OWA, etc.) as well as every PC and most of the Macs. The only thing that was different was the primary group, which was set to faculty instead of Domain Users. I've since switched it to Domain Users.

    – Ben Wyatt
    Aug 20 '10 at 13:57


















0














It is most likely because there was a conflicting local user account by the same name created at some point. Have you turned off mobile accounts and tried to log in without that feature? Also, I would unbind and then re-bind any of the problem images from the domain, restart, and then try again.






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    0














    Have you inspected his user record on the AD side of things? I would guess that there's something in his record that DirectoryServices is crapping out on






    share|improve this answer























    • His account looks normal. He can log in to every one of our online systems (OWA, etc.) as well as every PC and most of the Macs. The only thing that was different was the primary group, which was set to faculty instead of Domain Users. I've since switched it to Domain Users.

      – Ben Wyatt
      Aug 20 '10 at 13:57















    0














    Have you inspected his user record on the AD side of things? I would guess that there's something in his record that DirectoryServices is crapping out on






    share|improve this answer























    • His account looks normal. He can log in to every one of our online systems (OWA, etc.) as well as every PC and most of the Macs. The only thing that was different was the primary group, which was set to faculty instead of Domain Users. I've since switched it to Domain Users.

      – Ben Wyatt
      Aug 20 '10 at 13:57













    0












    0








    0







    Have you inspected his user record on the AD side of things? I would guess that there's something in his record that DirectoryServices is crapping out on






    share|improve this answer













    Have you inspected his user record on the AD side of things? I would guess that there's something in his record that DirectoryServices is crapping out on







    share|improve this answer












    share|improve this answer



    share|improve this answer










    answered Aug 20 '10 at 13:52









    Josh BuddeJosh Budde

    2,343127




    2,343127












    • His account looks normal. He can log in to every one of our online systems (OWA, etc.) as well as every PC and most of the Macs. The only thing that was different was the primary group, which was set to faculty instead of Domain Users. I've since switched it to Domain Users.

      – Ben Wyatt
      Aug 20 '10 at 13:57

















    • His account looks normal. He can log in to every one of our online systems (OWA, etc.) as well as every PC and most of the Macs. The only thing that was different was the primary group, which was set to faculty instead of Domain Users. I've since switched it to Domain Users.

      – Ben Wyatt
      Aug 20 '10 at 13:57
















    His account looks normal. He can log in to every one of our online systems (OWA, etc.) as well as every PC and most of the Macs. The only thing that was different was the primary group, which was set to faculty instead of Domain Users. I've since switched it to Domain Users.

    – Ben Wyatt
    Aug 20 '10 at 13:57





    His account looks normal. He can log in to every one of our online systems (OWA, etc.) as well as every PC and most of the Macs. The only thing that was different was the primary group, which was set to faculty instead of Domain Users. I've since switched it to Domain Users.

    – Ben Wyatt
    Aug 20 '10 at 13:57













    0














    It is most likely because there was a conflicting local user account by the same name created at some point. Have you turned off mobile accounts and tried to log in without that feature? Also, I would unbind and then re-bind any of the problem images from the domain, restart, and then try again.






    share|improve this answer



























      0














      It is most likely because there was a conflicting local user account by the same name created at some point. Have you turned off mobile accounts and tried to log in without that feature? Also, I would unbind and then re-bind any of the problem images from the domain, restart, and then try again.






      share|improve this answer

























        0












        0








        0







        It is most likely because there was a conflicting local user account by the same name created at some point. Have you turned off mobile accounts and tried to log in without that feature? Also, I would unbind and then re-bind any of the problem images from the domain, restart, and then try again.






        share|improve this answer













        It is most likely because there was a conflicting local user account by the same name created at some point. Have you turned off mobile accounts and tried to log in without that feature? Also, I would unbind and then re-bind any of the problem images from the domain, restart, and then try again.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Dec 9 '17 at 7:25









        oemb1905oemb1905

        1012




        1012



























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