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How to resolve FTP Error “Failed to retrieve directory listing” for Administrator account in IIS 7.5



The Next CEO of Stack OverflowFailed to retrieved directory listingFTP connection is succssful via finder in mac, but not through filezilla and terminalIIS 7.5 FTP “error in the push function”vsftpd not responding to LISTFTP not showing files or directoriesSetting up VSFTPD on AWS EC2 InstanceFailed to retrieved directory listingFTP hanging at “150 Here comes the directory listing.”IIS 7.5 FTP and Virtual DirectoryPassive FTP connecton not working on Windows Server 2012IIS 8.5 FTP - “501 Server cannot accept argument” in response to PORT commandWindows Server 2012 r2 firewall settings for FTP in active mode










19















Using my administrator account, I FTP connected to my IIS 7.5 FTP Site with FileZilla. I was able to successfully upload a file, but I keep getting a "Failed to retrieve directory listing" in response.



In passive mode, the command, response and error are:



Command: LIST
Response: 150 Opening BINARY mode data connection.
Response: 550 The network connection was aborted by the local system.
Error: Failed to retrieve directory listing


In active mode, the command, response and error are:



Command: PORT 192,168,1,129,102,151
Response: 501 Server cannot accept argument.
Error: Failed to retrieve directory listing


What have I done wrong?










share|improve this question


























    19















    Using my administrator account, I FTP connected to my IIS 7.5 FTP Site with FileZilla. I was able to successfully upload a file, but I keep getting a "Failed to retrieve directory listing" in response.



    In passive mode, the command, response and error are:



    Command: LIST
    Response: 150 Opening BINARY mode data connection.
    Response: 550 The network connection was aborted by the local system.
    Error: Failed to retrieve directory listing


    In active mode, the command, response and error are:



    Command: PORT 192,168,1,129,102,151
    Response: 501 Server cannot accept argument.
    Error: Failed to retrieve directory listing


    What have I done wrong?










    share|improve this question
























      19












      19








      19


      1






      Using my administrator account, I FTP connected to my IIS 7.5 FTP Site with FileZilla. I was able to successfully upload a file, but I keep getting a "Failed to retrieve directory listing" in response.



      In passive mode, the command, response and error are:



      Command: LIST
      Response: 150 Opening BINARY mode data connection.
      Response: 550 The network connection was aborted by the local system.
      Error: Failed to retrieve directory listing


      In active mode, the command, response and error are:



      Command: PORT 192,168,1,129,102,151
      Response: 501 Server cannot accept argument.
      Error: Failed to retrieve directory listing


      What have I done wrong?










      share|improve this question














      Using my administrator account, I FTP connected to my IIS 7.5 FTP Site with FileZilla. I was able to successfully upload a file, but I keep getting a "Failed to retrieve directory listing" in response.



      In passive mode, the command, response and error are:



      Command: LIST
      Response: 150 Opening BINARY mode data connection.
      Response: 550 The network connection was aborted by the local system.
      Error: Failed to retrieve directory listing


      In active mode, the command, response and error are:



      Command: PORT 192,168,1,129,102,151
      Response: 501 Server cannot accept argument.
      Error: Failed to retrieve directory listing


      What have I done wrong?







      iis iis-7 iis-7.5 ftp






      share|improve this question













      share|improve this question











      share|improve this question




      share|improve this question










      asked Jun 10 '11 at 18:48









      smartcavemansmartcaveman

      3602517




      3602517




















          8 Answers
          8






          active

          oldest

          votes


















          12














          I was having this issue as well and it was related to the data ports being selected by IIS. I set it up to use a specific port range but when my client tried to use passive mode it showed that it was using the wrong port.



          This article describes the method for calculating which port it is using. e.g.



          227 Entering Passive Mode (x1,x2,x3,x4,y1,y2)


          The IP it would be using is x1.x2.x3.x4 and port (y1*256) + y2. I was seeing the wrong values for y1 and y2 so I had to restart "Microsoft FTP Service" to actually get it to recognize the values I had set in the FTP Firewall Settings in IIS.






          share|improve this answer


















          • 1





            Thanks. Restarting the Microsoft FTP Service solved the issue for me.

            – Shiv
            Jul 6 '15 at 1:57











          • My server's IP changed -- this revealed that the old IP was in use somewhere... Hrmph

            – mjohnsonengr
            Jan 13 '16 at 20:01











          • It was the "External IP Address of Firewall" in the "Firewall Support" section -- optional according to iis.net/configreference/system.applicationhost/sites/site/…

            – mjohnsonengr
            Jan 13 '16 at 20:12


















          4














          Sounds like Firewall configuration issue. Please have a look at this article (if you have not done it already): http://learn.iis.net/page.aspx/309/configuring-ftp-firewall-settings/






          share|improve this answer






























            4














            For me, restart did not help, but disabling passive mode did.






            share|improve this answer


















            • 2





              I explicitly set active mode in FileZilla and it worked for me.

              – Sohail Ahmed
              Aug 22 '16 at 9:31


















            2














            I had same problem, but I've got a solution.



            Check your location path ftp directory and add user everyone with full access for this folder.






            share|improve this answer

























            • Isn't that a security risk?

              – Zeeshan
              Sep 13 '16 at 5:19


















            2














            Here is a solution from Microsoft.



            http://www.iis.net/configreference/system.applicationhost/sites/sitedefaults/ftpserver/directorybrowse



            Installing the FTP Extensibility feature and enabling listing under Directory browsing, solved my issue.






            share|improve this answer






























              1














              I had the same error on Windows 2008 Server and had to allow everything (Passive ports) on both my firewall and on Windows Firewall (Public Profile) and had to upgrade from IIS 6.0 FTP to IIS 7.5 FTP.






              share|improve this answer























              • That's a very drastic firewall solution to a specific problem.

                – itsbruce
                Oct 18 '12 at 7:54











              • I do not mean all ports, but all FTP passive ports

                – Alexandre Marcondes
                Oct 18 '12 at 14:35


















              1














              Ran into the same exact issue and after setting up FTP Firewall Support in IIS to match my external IP, still had the issue. As a last step, I went to edit the actual FTP rule in the Windows Firewall and allowed Edge traversal -> Allow Edge Traversal under the Advanced tab hit Apply/OK and restarted the FTPSVC in the Services. After that I no longer had any issues.






              share|improve this answer






























                0














                the 2nd post in this thread helped me:



                Cannot list directory on IIS FTP Passive



                i ran this from the commandline:
                netsh advfirewall set global StatefulFtp enable
                net stop ftpsvc
                net start ftpsvc






                share|improve this answer








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                  8 Answers
                  8






                  active

                  oldest

                  votes








                  8 Answers
                  8






                  active

                  oldest

                  votes









                  active

                  oldest

                  votes






                  active

                  oldest

                  votes









                  12














                  I was having this issue as well and it was related to the data ports being selected by IIS. I set it up to use a specific port range but when my client tried to use passive mode it showed that it was using the wrong port.



                  This article describes the method for calculating which port it is using. e.g.



                  227 Entering Passive Mode (x1,x2,x3,x4,y1,y2)


                  The IP it would be using is x1.x2.x3.x4 and port (y1*256) + y2. I was seeing the wrong values for y1 and y2 so I had to restart "Microsoft FTP Service" to actually get it to recognize the values I had set in the FTP Firewall Settings in IIS.






                  share|improve this answer


















                  • 1





                    Thanks. Restarting the Microsoft FTP Service solved the issue for me.

                    – Shiv
                    Jul 6 '15 at 1:57











                  • My server's IP changed -- this revealed that the old IP was in use somewhere... Hrmph

                    – mjohnsonengr
                    Jan 13 '16 at 20:01











                  • It was the "External IP Address of Firewall" in the "Firewall Support" section -- optional according to iis.net/configreference/system.applicationhost/sites/site/…

                    – mjohnsonengr
                    Jan 13 '16 at 20:12















                  12














                  I was having this issue as well and it was related to the data ports being selected by IIS. I set it up to use a specific port range but when my client tried to use passive mode it showed that it was using the wrong port.



                  This article describes the method for calculating which port it is using. e.g.



                  227 Entering Passive Mode (x1,x2,x3,x4,y1,y2)


                  The IP it would be using is x1.x2.x3.x4 and port (y1*256) + y2. I was seeing the wrong values for y1 and y2 so I had to restart "Microsoft FTP Service" to actually get it to recognize the values I had set in the FTP Firewall Settings in IIS.






                  share|improve this answer


















                  • 1





                    Thanks. Restarting the Microsoft FTP Service solved the issue for me.

                    – Shiv
                    Jul 6 '15 at 1:57











                  • My server's IP changed -- this revealed that the old IP was in use somewhere... Hrmph

                    – mjohnsonengr
                    Jan 13 '16 at 20:01











                  • It was the "External IP Address of Firewall" in the "Firewall Support" section -- optional according to iis.net/configreference/system.applicationhost/sites/site/…

                    – mjohnsonengr
                    Jan 13 '16 at 20:12













                  12












                  12








                  12







                  I was having this issue as well and it was related to the data ports being selected by IIS. I set it up to use a specific port range but when my client tried to use passive mode it showed that it was using the wrong port.



                  This article describes the method for calculating which port it is using. e.g.



                  227 Entering Passive Mode (x1,x2,x3,x4,y1,y2)


                  The IP it would be using is x1.x2.x3.x4 and port (y1*256) + y2. I was seeing the wrong values for y1 and y2 so I had to restart "Microsoft FTP Service" to actually get it to recognize the values I had set in the FTP Firewall Settings in IIS.






                  share|improve this answer













                  I was having this issue as well and it was related to the data ports being selected by IIS. I set it up to use a specific port range but when my client tried to use passive mode it showed that it was using the wrong port.



                  This article describes the method for calculating which port it is using. e.g.



                  227 Entering Passive Mode (x1,x2,x3,x4,y1,y2)


                  The IP it would be using is x1.x2.x3.x4 and port (y1*256) + y2. I was seeing the wrong values for y1 and y2 so I had to restart "Microsoft FTP Service" to actually get it to recognize the values I had set in the FTP Firewall Settings in IIS.







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered Jan 21 '15 at 15:44









                  Jake AndersonJake Anderson

                  12114




                  12114







                  • 1





                    Thanks. Restarting the Microsoft FTP Service solved the issue for me.

                    – Shiv
                    Jul 6 '15 at 1:57











                  • My server's IP changed -- this revealed that the old IP was in use somewhere... Hrmph

                    – mjohnsonengr
                    Jan 13 '16 at 20:01











                  • It was the "External IP Address of Firewall" in the "Firewall Support" section -- optional according to iis.net/configreference/system.applicationhost/sites/site/…

                    – mjohnsonengr
                    Jan 13 '16 at 20:12












                  • 1





                    Thanks. Restarting the Microsoft FTP Service solved the issue for me.

                    – Shiv
                    Jul 6 '15 at 1:57











                  • My server's IP changed -- this revealed that the old IP was in use somewhere... Hrmph

                    – mjohnsonengr
                    Jan 13 '16 at 20:01











                  • It was the "External IP Address of Firewall" in the "Firewall Support" section -- optional according to iis.net/configreference/system.applicationhost/sites/site/…

                    – mjohnsonengr
                    Jan 13 '16 at 20:12







                  1




                  1





                  Thanks. Restarting the Microsoft FTP Service solved the issue for me.

                  – Shiv
                  Jul 6 '15 at 1:57





                  Thanks. Restarting the Microsoft FTP Service solved the issue for me.

                  – Shiv
                  Jul 6 '15 at 1:57













                  My server's IP changed -- this revealed that the old IP was in use somewhere... Hrmph

                  – mjohnsonengr
                  Jan 13 '16 at 20:01





                  My server's IP changed -- this revealed that the old IP was in use somewhere... Hrmph

                  – mjohnsonengr
                  Jan 13 '16 at 20:01













                  It was the "External IP Address of Firewall" in the "Firewall Support" section -- optional according to iis.net/configreference/system.applicationhost/sites/site/…

                  – mjohnsonengr
                  Jan 13 '16 at 20:12





                  It was the "External IP Address of Firewall" in the "Firewall Support" section -- optional according to iis.net/configreference/system.applicationhost/sites/site/…

                  – mjohnsonengr
                  Jan 13 '16 at 20:12













                  4














                  Sounds like Firewall configuration issue. Please have a look at this article (if you have not done it already): http://learn.iis.net/page.aspx/309/configuring-ftp-firewall-settings/






                  share|improve this answer



























                    4














                    Sounds like Firewall configuration issue. Please have a look at this article (if you have not done it already): http://learn.iis.net/page.aspx/309/configuring-ftp-firewall-settings/






                    share|improve this answer

























                      4












                      4








                      4







                      Sounds like Firewall configuration issue. Please have a look at this article (if you have not done it already): http://learn.iis.net/page.aspx/309/configuring-ftp-firewall-settings/






                      share|improve this answer













                      Sounds like Firewall configuration issue. Please have a look at this article (if you have not done it already): http://learn.iis.net/page.aspx/309/configuring-ftp-firewall-settings/







                      share|improve this answer












                      share|improve this answer



                      share|improve this answer










                      answered Jun 14 '11 at 22:47









                      LazyOneLazyOne

                      2,74411215




                      2,74411215





















                          4














                          For me, restart did not help, but disabling passive mode did.






                          share|improve this answer


















                          • 2





                            I explicitly set active mode in FileZilla and it worked for me.

                            – Sohail Ahmed
                            Aug 22 '16 at 9:31















                          4














                          For me, restart did not help, but disabling passive mode did.






                          share|improve this answer


















                          • 2





                            I explicitly set active mode in FileZilla and it worked for me.

                            – Sohail Ahmed
                            Aug 22 '16 at 9:31













                          4












                          4








                          4







                          For me, restart did not help, but disabling passive mode did.






                          share|improve this answer













                          For me, restart did not help, but disabling passive mode did.







                          share|improve this answer












                          share|improve this answer



                          share|improve this answer










                          answered Dec 26 '15 at 2:28









                          ViteXikoraViteXikora

                          411




                          411







                          • 2





                            I explicitly set active mode in FileZilla and it worked for me.

                            – Sohail Ahmed
                            Aug 22 '16 at 9:31












                          • 2





                            I explicitly set active mode in FileZilla and it worked for me.

                            – Sohail Ahmed
                            Aug 22 '16 at 9:31







                          2




                          2





                          I explicitly set active mode in FileZilla and it worked for me.

                          – Sohail Ahmed
                          Aug 22 '16 at 9:31





                          I explicitly set active mode in FileZilla and it worked for me.

                          – Sohail Ahmed
                          Aug 22 '16 at 9:31











                          2














                          I had same problem, but I've got a solution.



                          Check your location path ftp directory and add user everyone with full access for this folder.






                          share|improve this answer

























                          • Isn't that a security risk?

                            – Zeeshan
                            Sep 13 '16 at 5:19















                          2














                          I had same problem, but I've got a solution.



                          Check your location path ftp directory and add user everyone with full access for this folder.






                          share|improve this answer

























                          • Isn't that a security risk?

                            – Zeeshan
                            Sep 13 '16 at 5:19













                          2












                          2








                          2







                          I had same problem, but I've got a solution.



                          Check your location path ftp directory and add user everyone with full access for this folder.






                          share|improve this answer















                          I had same problem, but I've got a solution.



                          Check your location path ftp directory and add user everyone with full access for this folder.







                          share|improve this answer














                          share|improve this answer



                          share|improve this answer








                          edited Oct 11 '12 at 5:50









                          HopelessN00b

                          48.5k24116194




                          48.5k24116194










                          answered Jul 9 '12 at 3:21









                          BewareQQBewareQQ

                          212




                          212












                          • Isn't that a security risk?

                            – Zeeshan
                            Sep 13 '16 at 5:19

















                          • Isn't that a security risk?

                            – Zeeshan
                            Sep 13 '16 at 5:19
















                          Isn't that a security risk?

                          – Zeeshan
                          Sep 13 '16 at 5:19





                          Isn't that a security risk?

                          – Zeeshan
                          Sep 13 '16 at 5:19











                          2














                          Here is a solution from Microsoft.



                          http://www.iis.net/configreference/system.applicationhost/sites/sitedefaults/ftpserver/directorybrowse



                          Installing the FTP Extensibility feature and enabling listing under Directory browsing, solved my issue.






                          share|improve this answer



























                            2














                            Here is a solution from Microsoft.



                            http://www.iis.net/configreference/system.applicationhost/sites/sitedefaults/ftpserver/directorybrowse



                            Installing the FTP Extensibility feature and enabling listing under Directory browsing, solved my issue.






                            share|improve this answer

























                              2












                              2








                              2







                              Here is a solution from Microsoft.



                              http://www.iis.net/configreference/system.applicationhost/sites/sitedefaults/ftpserver/directorybrowse



                              Installing the FTP Extensibility feature and enabling listing under Directory browsing, solved my issue.






                              share|improve this answer













                              Here is a solution from Microsoft.



                              http://www.iis.net/configreference/system.applicationhost/sites/sitedefaults/ftpserver/directorybrowse



                              Installing the FTP Extensibility feature and enabling listing under Directory browsing, solved my issue.







                              share|improve this answer












                              share|improve this answer



                              share|improve this answer










                              answered Sep 21 '14 at 13:19









                              FaizFaiz

                              1213




                              1213





















                                  1














                                  I had the same error on Windows 2008 Server and had to allow everything (Passive ports) on both my firewall and on Windows Firewall (Public Profile) and had to upgrade from IIS 6.0 FTP to IIS 7.5 FTP.






                                  share|improve this answer























                                  • That's a very drastic firewall solution to a specific problem.

                                    – itsbruce
                                    Oct 18 '12 at 7:54











                                  • I do not mean all ports, but all FTP passive ports

                                    – Alexandre Marcondes
                                    Oct 18 '12 at 14:35















                                  1














                                  I had the same error on Windows 2008 Server and had to allow everything (Passive ports) on both my firewall and on Windows Firewall (Public Profile) and had to upgrade from IIS 6.0 FTP to IIS 7.5 FTP.






                                  share|improve this answer























                                  • That's a very drastic firewall solution to a specific problem.

                                    – itsbruce
                                    Oct 18 '12 at 7:54











                                  • I do not mean all ports, but all FTP passive ports

                                    – Alexandre Marcondes
                                    Oct 18 '12 at 14:35













                                  1












                                  1








                                  1







                                  I had the same error on Windows 2008 Server and had to allow everything (Passive ports) on both my firewall and on Windows Firewall (Public Profile) and had to upgrade from IIS 6.0 FTP to IIS 7.5 FTP.






                                  share|improve this answer













                                  I had the same error on Windows 2008 Server and had to allow everything (Passive ports) on both my firewall and on Windows Firewall (Public Profile) and had to upgrade from IIS 6.0 FTP to IIS 7.5 FTP.







                                  share|improve this answer












                                  share|improve this answer



                                  share|improve this answer










                                  answered Oct 18 '12 at 0:03









                                  Alexandre MarcondesAlexandre Marcondes

                                  1396




                                  1396












                                  • That's a very drastic firewall solution to a specific problem.

                                    – itsbruce
                                    Oct 18 '12 at 7:54











                                  • I do not mean all ports, but all FTP passive ports

                                    – Alexandre Marcondes
                                    Oct 18 '12 at 14:35

















                                  • That's a very drastic firewall solution to a specific problem.

                                    – itsbruce
                                    Oct 18 '12 at 7:54











                                  • I do not mean all ports, but all FTP passive ports

                                    – Alexandre Marcondes
                                    Oct 18 '12 at 14:35
















                                  That's a very drastic firewall solution to a specific problem.

                                  – itsbruce
                                  Oct 18 '12 at 7:54





                                  That's a very drastic firewall solution to a specific problem.

                                  – itsbruce
                                  Oct 18 '12 at 7:54













                                  I do not mean all ports, but all FTP passive ports

                                  – Alexandre Marcondes
                                  Oct 18 '12 at 14:35





                                  I do not mean all ports, but all FTP passive ports

                                  – Alexandre Marcondes
                                  Oct 18 '12 at 14:35











                                  1














                                  Ran into the same exact issue and after setting up FTP Firewall Support in IIS to match my external IP, still had the issue. As a last step, I went to edit the actual FTP rule in the Windows Firewall and allowed Edge traversal -> Allow Edge Traversal under the Advanced tab hit Apply/OK and restarted the FTPSVC in the Services. After that I no longer had any issues.






                                  share|improve this answer



























                                    1














                                    Ran into the same exact issue and after setting up FTP Firewall Support in IIS to match my external IP, still had the issue. As a last step, I went to edit the actual FTP rule in the Windows Firewall and allowed Edge traversal -> Allow Edge Traversal under the Advanced tab hit Apply/OK and restarted the FTPSVC in the Services. After that I no longer had any issues.






                                    share|improve this answer

























                                      1












                                      1








                                      1







                                      Ran into the same exact issue and after setting up FTP Firewall Support in IIS to match my external IP, still had the issue. As a last step, I went to edit the actual FTP rule in the Windows Firewall and allowed Edge traversal -> Allow Edge Traversal under the Advanced tab hit Apply/OK and restarted the FTPSVC in the Services. After that I no longer had any issues.






                                      share|improve this answer













                                      Ran into the same exact issue and after setting up FTP Firewall Support in IIS to match my external IP, still had the issue. As a last step, I went to edit the actual FTP rule in the Windows Firewall and allowed Edge traversal -> Allow Edge Traversal under the Advanced tab hit Apply/OK and restarted the FTPSVC in the Services. After that I no longer had any issues.







                                      share|improve this answer












                                      share|improve this answer



                                      share|improve this answer










                                      answered Oct 20 '17 at 14:43









                                      vandshvandsh

                                      1112




                                      1112





















                                          0














                                          the 2nd post in this thread helped me:



                                          Cannot list directory on IIS FTP Passive



                                          i ran this from the commandline:
                                          netsh advfirewall set global StatefulFtp enable
                                          net stop ftpsvc
                                          net start ftpsvc






                                          share|improve this answer








                                          New contributor




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                                            the 2nd post in this thread helped me:



                                            Cannot list directory on IIS FTP Passive



                                            i ran this from the commandline:
                                            netsh advfirewall set global StatefulFtp enable
                                            net stop ftpsvc
                                            net start ftpsvc






                                            share|improve this answer








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                                            StealthOne is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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                                              0












                                              0








                                              0







                                              the 2nd post in this thread helped me:



                                              Cannot list directory on IIS FTP Passive



                                              i ran this from the commandline:
                                              netsh advfirewall set global StatefulFtp enable
                                              net stop ftpsvc
                                              net start ftpsvc






                                              share|improve this answer








                                              New contributor




                                              StealthOne is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                                              Check out our Code of Conduct.










                                              the 2nd post in this thread helped me:



                                              Cannot list directory on IIS FTP Passive



                                              i ran this from the commandline:
                                              netsh advfirewall set global StatefulFtp enable
                                              net stop ftpsvc
                                              net start ftpsvc







                                              share|improve this answer








                                              New contributor




                                              StealthOne is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                                              Check out our Code of Conduct.









                                              share|improve this answer



                                              share|improve this answer






                                              New contributor




                                              StealthOne is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                                              Check out our Code of Conduct.









                                              answered yesterday









                                              StealthOneStealthOne

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                                              StealthOne is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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                                              New contributor





                                              StealthOne is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                                              Check out our Code of Conduct.






                                              StealthOne is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                                              Check out our Code of Conduct.



























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