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VM stuck at boot - delete CTK file even if snapshots are present?



The Next CEO of Stack OverflowVMware Data Recovery always fails with error -3902VMware ESXi Missing VMDK (Flat files and snapshots, but no base image)Why are snapshots considered as temporary backups not real backups?Exclude file storage from VMWare snapshots?How do I delete ESXi vm snapshots using the least additional space possible?Where to install ESXi so that all local drives are available to VSANExchange 2013 database corruption with event 476 in ESEBoot from VMware snapshot file after accidentally deleting related snapshotsNetApp .Snapshots wont deleteEnsuring VMware ESXi storage integrity?










2















I am tasked with recovering a VMWare 6.5 cluster that, after an unexpected power failure, has a VM (the most important one...) stuck at boot.



From the vmware.log file, it seems the problem is related to a corrupted CTK file and, as I read on this vmware KB, it should be sufficient to remove the affected CTK file (ok, not really so simple, but simple enough...)



However the affected VM has some snapshots active and, as I read on another (older) KB, such a procedure should not be attempted if snapshots are present.



What is the right path/procedure to unstuck the VM and letting the boot process to complete?










share|improve this question


























    2















    I am tasked with recovering a VMWare 6.5 cluster that, after an unexpected power failure, has a VM (the most important one...) stuck at boot.



    From the vmware.log file, it seems the problem is related to a corrupted CTK file and, as I read on this vmware KB, it should be sufficient to remove the affected CTK file (ok, not really so simple, but simple enough...)



    However the affected VM has some snapshots active and, as I read on another (older) KB, such a procedure should not be attempted if snapshots are present.



    What is the right path/procedure to unstuck the VM and letting the boot process to complete?










    share|improve this question
























      2












      2








      2








      I am tasked with recovering a VMWare 6.5 cluster that, after an unexpected power failure, has a VM (the most important one...) stuck at boot.



      From the vmware.log file, it seems the problem is related to a corrupted CTK file and, as I read on this vmware KB, it should be sufficient to remove the affected CTK file (ok, not really so simple, but simple enough...)



      However the affected VM has some snapshots active and, as I read on another (older) KB, such a procedure should not be attempted if snapshots are present.



      What is the right path/procedure to unstuck the VM and letting the boot process to complete?










      share|improve this question














      I am tasked with recovering a VMWare 6.5 cluster that, after an unexpected power failure, has a VM (the most important one...) stuck at boot.



      From the vmware.log file, it seems the problem is related to a corrupted CTK file and, as I read on this vmware KB, it should be sufficient to remove the affected CTK file (ok, not really so simple, but simple enough...)



      However the affected VM has some snapshots active and, as I read on another (older) KB, such a procedure should not be attempted if snapshots are present.



      What is the right path/procedure to unstuck the VM and letting the boot process to complete?







      vmware-esxi vmware-vsphere vmware-vcenter






      share|improve this question













      share|improve this question











      share|improve this question




      share|improve this question










      asked yesterday









      shodanshokshodanshok

      26.6k34788




      26.6k34788




















          1 Answer
          1






          active

          oldest

          votes


















          1














          In this case, the solution was the simplest, yet strangest, possible: to wait for the night. After some hours, both VM "unstuck" and correctly booted.



          Regarding the change-tracking-file (CTK) question, I simulated the problem with a spare VMWare hypervisor and, after reading VMWare own documentation (quite light on details...) I think the key point it that you can delete the CTK files even if the virtual machines has active snapshots, but such changes can corrupt any subsequent CTK-aware backups. So, in such cases, you also need to disable CTK on VM and disk level, consolidate any snapshots, do a full backup, re-enable CTK (again, both on VM and disk level) and re-enable incremental backups.



          Disabling CTK seems to have effect on the last CTK file only (note: a CTK file exists for each VMDK flat and delta files, so each snapshot commands a new CTK file) and this seems to be the reason VMWare recommend to have no snapshots when enabling/disabling block change tracking. From here:




          Note: Ensure that there are no snapshots on the virtual machine before
          enabling change tracking. If you create snapshots before enabling CBT,
          the QueryChangedDiskAreas API might not return any error or the data
          returned by QueryChangedDiskAreas might be incorrect.







          share|improve this answer























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            active

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            1














            In this case, the solution was the simplest, yet strangest, possible: to wait for the night. After some hours, both VM "unstuck" and correctly booted.



            Regarding the change-tracking-file (CTK) question, I simulated the problem with a spare VMWare hypervisor and, after reading VMWare own documentation (quite light on details...) I think the key point it that you can delete the CTK files even if the virtual machines has active snapshots, but such changes can corrupt any subsequent CTK-aware backups. So, in such cases, you also need to disable CTK on VM and disk level, consolidate any snapshots, do a full backup, re-enable CTK (again, both on VM and disk level) and re-enable incremental backups.



            Disabling CTK seems to have effect on the last CTK file only (note: a CTK file exists for each VMDK flat and delta files, so each snapshot commands a new CTK file) and this seems to be the reason VMWare recommend to have no snapshots when enabling/disabling block change tracking. From here:




            Note: Ensure that there are no snapshots on the virtual machine before
            enabling change tracking. If you create snapshots before enabling CBT,
            the QueryChangedDiskAreas API might not return any error or the data
            returned by QueryChangedDiskAreas might be incorrect.







            share|improve this answer



























              1














              In this case, the solution was the simplest, yet strangest, possible: to wait for the night. After some hours, both VM "unstuck" and correctly booted.



              Regarding the change-tracking-file (CTK) question, I simulated the problem with a spare VMWare hypervisor and, after reading VMWare own documentation (quite light on details...) I think the key point it that you can delete the CTK files even if the virtual machines has active snapshots, but such changes can corrupt any subsequent CTK-aware backups. So, in such cases, you also need to disable CTK on VM and disk level, consolidate any snapshots, do a full backup, re-enable CTK (again, both on VM and disk level) and re-enable incremental backups.



              Disabling CTK seems to have effect on the last CTK file only (note: a CTK file exists for each VMDK flat and delta files, so each snapshot commands a new CTK file) and this seems to be the reason VMWare recommend to have no snapshots when enabling/disabling block change tracking. From here:




              Note: Ensure that there are no snapshots on the virtual machine before
              enabling change tracking. If you create snapshots before enabling CBT,
              the QueryChangedDiskAreas API might not return any error or the data
              returned by QueryChangedDiskAreas might be incorrect.







              share|improve this answer

























                1












                1








                1







                In this case, the solution was the simplest, yet strangest, possible: to wait for the night. After some hours, both VM "unstuck" and correctly booted.



                Regarding the change-tracking-file (CTK) question, I simulated the problem with a spare VMWare hypervisor and, after reading VMWare own documentation (quite light on details...) I think the key point it that you can delete the CTK files even if the virtual machines has active snapshots, but such changes can corrupt any subsequent CTK-aware backups. So, in such cases, you also need to disable CTK on VM and disk level, consolidate any snapshots, do a full backup, re-enable CTK (again, both on VM and disk level) and re-enable incremental backups.



                Disabling CTK seems to have effect on the last CTK file only (note: a CTK file exists for each VMDK flat and delta files, so each snapshot commands a new CTK file) and this seems to be the reason VMWare recommend to have no snapshots when enabling/disabling block change tracking. From here:




                Note: Ensure that there are no snapshots on the virtual machine before
                enabling change tracking. If you create snapshots before enabling CBT,
                the QueryChangedDiskAreas API might not return any error or the data
                returned by QueryChangedDiskAreas might be incorrect.







                share|improve this answer













                In this case, the solution was the simplest, yet strangest, possible: to wait for the night. After some hours, both VM "unstuck" and correctly booted.



                Regarding the change-tracking-file (CTK) question, I simulated the problem with a spare VMWare hypervisor and, after reading VMWare own documentation (quite light on details...) I think the key point it that you can delete the CTK files even if the virtual machines has active snapshots, but such changes can corrupt any subsequent CTK-aware backups. So, in such cases, you also need to disable CTK on VM and disk level, consolidate any snapshots, do a full backup, re-enable CTK (again, both on VM and disk level) and re-enable incremental backups.



                Disabling CTK seems to have effect on the last CTK file only (note: a CTK file exists for each VMDK flat and delta files, so each snapshot commands a new CTK file) and this seems to be the reason VMWare recommend to have no snapshots when enabling/disabling block change tracking. From here:




                Note: Ensure that there are no snapshots on the virtual machine before
                enabling change tracking. If you create snapshots before enabling CBT,
                the QueryChangedDiskAreas API might not return any error or the data
                returned by QueryChangedDiskAreas might be incorrect.








                share|improve this answer












                share|improve this answer



                share|improve this answer










                answered 18 hours ago









                shodanshokshodanshok

                26.6k34788




                26.6k34788



























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