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Email/Exchange/Office 365 - Postmaster Spam


Fighting Spam - What can I do as an: Email Administrator, Domain Owner, or User?Office 365 routing of internal domain messagesCan anyone help a stupid developer trying to set up Office 365 Exchange?Strange non-delivery behavior with Office 365 Hosted ExchangeWorking around GAL conflict between Office 365 and on-premise Exchange 2003 serverOffice 365 Distribution Group Sender Receives Copy of Group EmailOffice 365 - report to find instances of emails sent directly to Office 365, bypassing spam filter?Identifying source of spam/malware emails apparently from Office 365 userMails from PHP mail() are not received through Microsoft Exchange Online serverSPF on Office 365 - Can the return-path address be spoofed by another Office 365 sender?






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2















I use Office 365 for email with about 30 people using 6 domains.



I occasionally receive messages from the "Postmaster" saying that an email was rejected which was never sent. For instance:



enter image description here



I assumed that one of the following was happening.



  1. Someone was sending messages to me pretending to be the Postmaster.

  2. Someone was sending messages to others with forged headers so that it looked like it was coming from me.

I basically ignored these messages because I did not believe that there was anything I could do about these two scenarios. However, I just added a new domain and these messages have now skyrocketed.



Here are my questions:



  1. Is there any way to tell whether these messages are legitimately from postmaster? If so, would I be able to completely block any messages not from the legit postmaster?

  2. Is there any way of guarding against someone forging headers to send email on one of my domains?

More Information



I am receiving these suspicious emails on my main admin account (let's say that is one domain1.com). However, the emails are coming in as if they were sent on the new domain2.com. Normally, postmaster rejects are received by the email sending it out in the first place.



Normally, a bounced email message from office 365 looks like this:



enter image description here



Which leads me to think that this is a fake message. However, when I look at the message header, of the suspicious message, it looks pretty legit (although I am no expert). Here is what comes up:



enter image description hereenter image description hereenter image description hereenter image description hereenter image description hereenter image description hereenter image description hereenter image description here










share|improve this question






























    2















    I use Office 365 for email with about 30 people using 6 domains.



    I occasionally receive messages from the "Postmaster" saying that an email was rejected which was never sent. For instance:



    enter image description here



    I assumed that one of the following was happening.



    1. Someone was sending messages to me pretending to be the Postmaster.

    2. Someone was sending messages to others with forged headers so that it looked like it was coming from me.

    I basically ignored these messages because I did not believe that there was anything I could do about these two scenarios. However, I just added a new domain and these messages have now skyrocketed.



    Here are my questions:



    1. Is there any way to tell whether these messages are legitimately from postmaster? If so, would I be able to completely block any messages not from the legit postmaster?

    2. Is there any way of guarding against someone forging headers to send email on one of my domains?

    More Information



    I am receiving these suspicious emails on my main admin account (let's say that is one domain1.com). However, the emails are coming in as if they were sent on the new domain2.com. Normally, postmaster rejects are received by the email sending it out in the first place.



    Normally, a bounced email message from office 365 looks like this:



    enter image description here



    Which leads me to think that this is a fake message. However, when I look at the message header, of the suspicious message, it looks pretty legit (although I am no expert). Here is what comes up:



    enter image description hereenter image description hereenter image description hereenter image description hereenter image description hereenter image description hereenter image description hereenter image description here










    share|improve this question


























      2












      2








      2








      I use Office 365 for email with about 30 people using 6 domains.



      I occasionally receive messages from the "Postmaster" saying that an email was rejected which was never sent. For instance:



      enter image description here



      I assumed that one of the following was happening.



      1. Someone was sending messages to me pretending to be the Postmaster.

      2. Someone was sending messages to others with forged headers so that it looked like it was coming from me.

      I basically ignored these messages because I did not believe that there was anything I could do about these two scenarios. However, I just added a new domain and these messages have now skyrocketed.



      Here are my questions:



      1. Is there any way to tell whether these messages are legitimately from postmaster? If so, would I be able to completely block any messages not from the legit postmaster?

      2. Is there any way of guarding against someone forging headers to send email on one of my domains?

      More Information



      I am receiving these suspicious emails on my main admin account (let's say that is one domain1.com). However, the emails are coming in as if they were sent on the new domain2.com. Normally, postmaster rejects are received by the email sending it out in the first place.



      Normally, a bounced email message from office 365 looks like this:



      enter image description here



      Which leads me to think that this is a fake message. However, when I look at the message header, of the suspicious message, it looks pretty legit (although I am no expert). Here is what comes up:



      enter image description hereenter image description hereenter image description hereenter image description hereenter image description hereenter image description hereenter image description hereenter image description here










      share|improve this question
















      I use Office 365 for email with about 30 people using 6 domains.



      I occasionally receive messages from the "Postmaster" saying that an email was rejected which was never sent. For instance:



      enter image description here



      I assumed that one of the following was happening.



      1. Someone was sending messages to me pretending to be the Postmaster.

      2. Someone was sending messages to others with forged headers so that it looked like it was coming from me.

      I basically ignored these messages because I did not believe that there was anything I could do about these two scenarios. However, I just added a new domain and these messages have now skyrocketed.



      Here are my questions:



      1. Is there any way to tell whether these messages are legitimately from postmaster? If so, would I be able to completely block any messages not from the legit postmaster?

      2. Is there any way of guarding against someone forging headers to send email on one of my domains?

      More Information



      I am receiving these suspicious emails on my main admin account (let's say that is one domain1.com). However, the emails are coming in as if they were sent on the new domain2.com. Normally, postmaster rejects are received by the email sending it out in the first place.



      Normally, a bounced email message from office 365 looks like this:



      enter image description here



      Which leads me to think that this is a fake message. However, when I look at the message header, of the suspicious message, it looks pretty legit (although I am no expert). Here is what comes up:



      enter image description hereenter image description hereenter image description hereenter image description hereenter image description hereenter image description hereenter image description hereenter image description here







      email exchange microsoft-office-365






      share|improve this question















      share|improve this question













      share|improve this question




      share|improve this question








      edited Aug 24 '16 at 19:23







      William

















      asked Aug 24 '16 at 15:36









      WilliamWilliam

      203521




      203521




















          2 Answers
          2






          active

          oldest

          votes


















          0














          1. Look at the message headers to determine where a message really came from. There's an "app" for OWA MessageHeaderAnalyzer, which essentially loads in the same tool from testconnectivity.microsoft.com. MessageIDs from Exchange are pretty easy to pick out.

          2. Yes!!! The Canonical answer on Server Fault: Fighting Spam - What can I do as an: Email Administrator, Domain Owner, or User?

          Office 365 setup goes down the path of doing some of this. Namely doing DNS checks to make sure your MX and SPF are valid. DKIM is automagically enabled in the service as well, but this doesn't cover any "other" mail systems for your domain.



          Edit:



          Line 24 in the header shows how Exchange evaluated the spam posture of the message.



          SFV:SKI
          Similar to SFV:SKN, the message skipped filtering for another reason such as being intra-organizational email within a tenant. This doesn't seem to coincide with what you are explaining.



          Reference Anti-Spam header info



          Are any of the domains given in your posession?






          share|improve this answer

























          • I added my headers and some additional details above - the headers look pretty legit to me but I am no expert - however, the format of a normal reject from postmaster on Office 365 has a different format... so i am confused...

            – William
            Aug 24 '16 at 19:24


















          0














          These are legitimate messages. That is the default message for the admin notifications, It's possible to actually change that verbiage in the ECP. I get quite a few of these daily as well.



          This setting is under Protection --> Malware --> Settings --> Administrator Settings



          In my case I have it configured to only alert me when it's detected from an internal sender. However, when I get these if I check the message traces they never show up. This makes me thinks it's occurring inside Office365 and someone is attempting to send as my domain and it's triggering this alert. I'm not 100% sure yet either as I have not had time to look into it further.



          In the case of your NDR's, you may want to enable NDR backscatter in the protection settings. This prevents someone from generating an NDR from a spoofed address and having that NDR sent back to your address.






          share|improve this answer























            Your Answer








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            2 Answers
            2






            active

            oldest

            votes








            2 Answers
            2






            active

            oldest

            votes









            active

            oldest

            votes






            active

            oldest

            votes









            0














            1. Look at the message headers to determine where a message really came from. There's an "app" for OWA MessageHeaderAnalyzer, which essentially loads in the same tool from testconnectivity.microsoft.com. MessageIDs from Exchange are pretty easy to pick out.

            2. Yes!!! The Canonical answer on Server Fault: Fighting Spam - What can I do as an: Email Administrator, Domain Owner, or User?

            Office 365 setup goes down the path of doing some of this. Namely doing DNS checks to make sure your MX and SPF are valid. DKIM is automagically enabled in the service as well, but this doesn't cover any "other" mail systems for your domain.



            Edit:



            Line 24 in the header shows how Exchange evaluated the spam posture of the message.



            SFV:SKI
            Similar to SFV:SKN, the message skipped filtering for another reason such as being intra-organizational email within a tenant. This doesn't seem to coincide with what you are explaining.



            Reference Anti-Spam header info



            Are any of the domains given in your posession?






            share|improve this answer

























            • I added my headers and some additional details above - the headers look pretty legit to me but I am no expert - however, the format of a normal reject from postmaster on Office 365 has a different format... so i am confused...

              – William
              Aug 24 '16 at 19:24















            0














            1. Look at the message headers to determine where a message really came from. There's an "app" for OWA MessageHeaderAnalyzer, which essentially loads in the same tool from testconnectivity.microsoft.com. MessageIDs from Exchange are pretty easy to pick out.

            2. Yes!!! The Canonical answer on Server Fault: Fighting Spam - What can I do as an: Email Administrator, Domain Owner, or User?

            Office 365 setup goes down the path of doing some of this. Namely doing DNS checks to make sure your MX and SPF are valid. DKIM is automagically enabled in the service as well, but this doesn't cover any "other" mail systems for your domain.



            Edit:



            Line 24 in the header shows how Exchange evaluated the spam posture of the message.



            SFV:SKI
            Similar to SFV:SKN, the message skipped filtering for another reason such as being intra-organizational email within a tenant. This doesn't seem to coincide with what you are explaining.



            Reference Anti-Spam header info



            Are any of the domains given in your posession?






            share|improve this answer

























            • I added my headers and some additional details above - the headers look pretty legit to me but I am no expert - however, the format of a normal reject from postmaster on Office 365 has a different format... so i am confused...

              – William
              Aug 24 '16 at 19:24













            0












            0








            0







            1. Look at the message headers to determine where a message really came from. There's an "app" for OWA MessageHeaderAnalyzer, which essentially loads in the same tool from testconnectivity.microsoft.com. MessageIDs from Exchange are pretty easy to pick out.

            2. Yes!!! The Canonical answer on Server Fault: Fighting Spam - What can I do as an: Email Administrator, Domain Owner, or User?

            Office 365 setup goes down the path of doing some of this. Namely doing DNS checks to make sure your MX and SPF are valid. DKIM is automagically enabled in the service as well, but this doesn't cover any "other" mail systems for your domain.



            Edit:



            Line 24 in the header shows how Exchange evaluated the spam posture of the message.



            SFV:SKI
            Similar to SFV:SKN, the message skipped filtering for another reason such as being intra-organizational email within a tenant. This doesn't seem to coincide with what you are explaining.



            Reference Anti-Spam header info



            Are any of the domains given in your posession?






            share|improve this answer















            1. Look at the message headers to determine where a message really came from. There's an "app" for OWA MessageHeaderAnalyzer, which essentially loads in the same tool from testconnectivity.microsoft.com. MessageIDs from Exchange are pretty easy to pick out.

            2. Yes!!! The Canonical answer on Server Fault: Fighting Spam - What can I do as an: Email Administrator, Domain Owner, or User?

            Office 365 setup goes down the path of doing some of this. Namely doing DNS checks to make sure your MX and SPF are valid. DKIM is automagically enabled in the service as well, but this doesn't cover any "other" mail systems for your domain.



            Edit:



            Line 24 in the header shows how Exchange evaluated the spam posture of the message.



            SFV:SKI
            Similar to SFV:SKN, the message skipped filtering for another reason such as being intra-organizational email within a tenant. This doesn't seem to coincide with what you are explaining.



            Reference Anti-Spam header info



            Are any of the domains given in your posession?







            share|improve this answer














            share|improve this answer



            share|improve this answer








            edited Apr 13 '17 at 12:13









            Community

            1




            1










            answered Aug 24 '16 at 16:31









            blaughwblaughw

            2,0871616




            2,0871616












            • I added my headers and some additional details above - the headers look pretty legit to me but I am no expert - however, the format of a normal reject from postmaster on Office 365 has a different format... so i am confused...

              – William
              Aug 24 '16 at 19:24

















            • I added my headers and some additional details above - the headers look pretty legit to me but I am no expert - however, the format of a normal reject from postmaster on Office 365 has a different format... so i am confused...

              – William
              Aug 24 '16 at 19:24
















            I added my headers and some additional details above - the headers look pretty legit to me but I am no expert - however, the format of a normal reject from postmaster on Office 365 has a different format... so i am confused...

            – William
            Aug 24 '16 at 19:24





            I added my headers and some additional details above - the headers look pretty legit to me but I am no expert - however, the format of a normal reject from postmaster on Office 365 has a different format... so i am confused...

            – William
            Aug 24 '16 at 19:24













            0














            These are legitimate messages. That is the default message for the admin notifications, It's possible to actually change that verbiage in the ECP. I get quite a few of these daily as well.



            This setting is under Protection --> Malware --> Settings --> Administrator Settings



            In my case I have it configured to only alert me when it's detected from an internal sender. However, when I get these if I check the message traces they never show up. This makes me thinks it's occurring inside Office365 and someone is attempting to send as my domain and it's triggering this alert. I'm not 100% sure yet either as I have not had time to look into it further.



            In the case of your NDR's, you may want to enable NDR backscatter in the protection settings. This prevents someone from generating an NDR from a spoofed address and having that NDR sent back to your address.






            share|improve this answer



























              0














              These are legitimate messages. That is the default message for the admin notifications, It's possible to actually change that verbiage in the ECP. I get quite a few of these daily as well.



              This setting is under Protection --> Malware --> Settings --> Administrator Settings



              In my case I have it configured to only alert me when it's detected from an internal sender. However, when I get these if I check the message traces they never show up. This makes me thinks it's occurring inside Office365 and someone is attempting to send as my domain and it's triggering this alert. I'm not 100% sure yet either as I have not had time to look into it further.



              In the case of your NDR's, you may want to enable NDR backscatter in the protection settings. This prevents someone from generating an NDR from a spoofed address and having that NDR sent back to your address.






              share|improve this answer

























                0












                0








                0







                These are legitimate messages. That is the default message for the admin notifications, It's possible to actually change that verbiage in the ECP. I get quite a few of these daily as well.



                This setting is under Protection --> Malware --> Settings --> Administrator Settings



                In my case I have it configured to only alert me when it's detected from an internal sender. However, when I get these if I check the message traces they never show up. This makes me thinks it's occurring inside Office365 and someone is attempting to send as my domain and it's triggering this alert. I'm not 100% sure yet either as I have not had time to look into it further.



                In the case of your NDR's, you may want to enable NDR backscatter in the protection settings. This prevents someone from generating an NDR from a spoofed address and having that NDR sent back to your address.






                share|improve this answer













                These are legitimate messages. That is the default message for the admin notifications, It's possible to actually change that verbiage in the ECP. I get quite a few of these daily as well.



                This setting is under Protection --> Malware --> Settings --> Administrator Settings



                In my case I have it configured to only alert me when it's detected from an internal sender. However, when I get these if I check the message traces they never show up. This makes me thinks it's occurring inside Office365 and someone is attempting to send as my domain and it's triggering this alert. I'm not 100% sure yet either as I have not had time to look into it further.



                In the case of your NDR's, you may want to enable NDR backscatter in the protection settings. This prevents someone from generating an NDR from a spoofed address and having that NDR sent back to your address.







                share|improve this answer












                share|improve this answer



                share|improve this answer










                answered Aug 31 '16 at 3:34









                Jesus ShelbyJesus Shelby

                1,114814




                1,114814



























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