Organization with administrative network can't reach our websiteHosting service with WordPress auto-installPAT users can't access website, but NAT users can?wordpress .htaccess file hackedWhen loading a wordpress site, is more CPU or RAM better?Our clients site is redirecting to a pill scammy siteCan't reach server without proxy (website down from my home)Wordpress + nginx infinite redirect loopSecurity Wordpress on IIS hosted sites.502 error when wordpress site hosted on AWS, but not Google cloudOur website is being blocked and we don't know why
Multi tool use
Which comes first? Multiple Imputation, Splitting into train/test, or Standardization/Normalization
How did students remember what to practise between lessons without any sheet music?
Why is one of Madera Municipal's runways labelled with only "R" on both sides?
Can an Aarakocra use a shield while flying?
Why doesn't Adrian Toomes give up Spider-Man's identity?
Is the term 'open source' a trademark?
Should an arbiter claim draw at a K+R vs K+R endgame?
How to retract an idea already pitched to an employer?
Chemmacros scheme translation
Movie about a boy who was born old and grew young
Scrum Master role: Reporting?
Do simulator games use a realistic trajectory to get into orbit?
Arriving at the same result with the opposite hypotheses
Why was the Sega Genesis marketed as a 16-bit console?
"You've got another thing coming" - translation into French
How to Analytically Solve this PDE?
Using a found spellbook as a Sorcerer-Wizard multiclass
Should I give professor gift at the beginning of my PhD?
Was there a priest on the Titanic who stayed on the ship giving confession to as many as he could?
What are the peak hours for public transportation in Paris?
Winning Strategy for the Magician and his Apprentice
Smooth switching between 12 V batteries, with a toggle switch
How to build suspense or so to establish and justify xenophobia of characters in the eyes of the reader?
Was Jesus good at singing?
Organization with administrative network can't reach our website
Hosting service with WordPress auto-installPAT users can't access website, but NAT users can?wordpress .htaccess file hackedWhen loading a wordpress site, is more CPU or RAM better?Our clients site is redirecting to a pill scammy siteCan't reach server without proxy (website down from my home)Wordpress + nginx infinite redirect loopSecurity Wordpress on IIS hosted sites.502 error when wordpress site hosted on AWS, but not Google cloudOur website is being blocked and we don't know why
.everyoneloves__top-leaderboard:empty,.everyoneloves__mid-leaderboard:empty,.everyoneloves__bot-mid-leaderboard:empty height:90px;width:728px;box-sizing:border-box;
Not sure if I've worded this correctly, so help me if I didn't.
I'm a web developer hosting a Wordpress website for a client (I'm not really a Wordpress expert, just trying to maintain the site while building a new one). The site is hosted on Cloudways, the DNS is managed through telenet.be (a Belgian internet company).
The site works fine, except for one organization that works with its own administrative NAT network. For some reason, they are not able to reach the site from that network.
I have checked for security plugins in the Wordpress site, blocked IPs and ports at Cloudways (hosting) and telenet (dns) level, but everything seems fine, there's also no sign of the client's IP in any access logs. When trying another site that's hosted on the same Cloudways server with the same IP however, it works fine.
I'm obviously missing something here, if someone can help me find a solution (or a way to find the actual problem) that would be much appreciated.
firewall nat wordpress
edited May 22 at 11:44
Pau Garcia
397
asked May 21 at 13:16
Rien C.Rien C.
11
add a comment |
Not sure if I've worded this correctly, so help me if I didn't.
I'm a web developer hosting a Wordpress website for a client (I'm not really a Wordpress expert, just trying to maintain the site while building a new one). The site is hosted on Cloudways, the DNS is managed through telenet.be (a Belgian internet company).
The site works fine, except for one organization that works with its own administrative NAT network. For some reason, they are not able to reach the site from that network.
I have checked for security plugins in the Wordpress site, blocked IPs and ports at Cloudways (hosting) and telenet (dns) level, but everything seems fine, there's also no sign of the client's IP in any access logs. When trying another site that's hosted on the same Cloudways server with the same IP however, it works fine.
I'm obviously missing something here, if someone can help me find a solution (or a way to find the actual problem) that would be much appreciated.
firewall nat wordpress
edited May 22 at 11:44
Pau Garcia
397
asked May 21 at 13:16
Rien C.Rien C.
11
1
Is the site's domain that of the company (or a subdomain of it)? If so, it's probably them having a separate internal DNS system. Do adig example.comfrom inside their network.
– ceejayoz
May 21 at 13:25
no, the site's domain is not that of the company trying to reach it.
– Rien C.
May 21 at 13:37
What does happen when they try? DNS error? Server error? Blocked page message?
– ceejayoz
May 21 at 19:20
add a comment |
Not sure if I've worded this correctly, so help me if I didn't.
I'm a web developer hosting a Wordpress website for a client (I'm not really a Wordpress expert, just trying to maintain the site while building a new one). The site is hosted on Cloudways, the DNS is managed through telenet.be (a Belgian internet company).
The site works fine, except for one organization that works with its own administrative NAT network. For some reason, they are not able to reach the site from that network.
I have checked for security plugins in the Wordpress site, blocked IPs and ports at Cloudways (hosting) and telenet (dns) level, but everything seems fine, there's also no sign of the client's IP in any access logs. When trying another site that's hosted on the same Cloudways server with the same IP however, it works fine.
I'm obviously missing something here, if someone can help me find a solution (or a way to find the actual problem) that would be much appreciated.
firewall nat wordpress
edited May 22 at 11:44
Pau Garcia
397
asked May 21 at 13:16
Rien C.Rien C.
11
Not sure if I've worded this correctly, so help me if I didn't.
I'm a web developer hosting a Wordpress website for a client (I'm not really a Wordpress expert, just trying to maintain the site while building a new one). The site is hosted on Cloudways, the DNS is managed through telenet.be (a Belgian internet company).
The site works fine, except for one organization that works with its own administrative NAT network. For some reason, they are not able to reach the site from that network.
I have checked for security plugins in the Wordpress site, blocked IPs and ports at Cloudways (hosting) and telenet (dns) level, but everything seems fine, there's also no sign of the client's IP in any access logs. When trying another site that's hosted on the same Cloudways server with the same IP however, it works fine.
I'm obviously missing something here, if someone can help me find a solution (or a way to find the actual problem) that would be much appreciated.
firewall nat wordpress
firewall nat wordpress
edited May 22 at 11:44
Pau Garcia
397
asked May 21 at 13:16
Rien C.Rien C.
11
edited May 22 at 11:44
Pau Garcia
397
asked May 21 at 13:16
Rien C.Rien C.
11
edited May 22 at 11:44
Pau Garcia
397
edited May 22 at 11:44
Pau Garcia
397
edited May 22 at 11:44
Pau Garcia
397
397
asked May 21 at 13:16
Rien C.Rien C.
11
asked May 21 at 13:16
Rien C.Rien C.
11
asked May 21 at 13:16
Rien C.Rien C.
11
11
1
Is the site's domain that of the company (or a subdomain of it)? If so, it's probably them having a separate internal DNS system. Do adig example.comfrom inside their network.
– ceejayoz
May 21 at 13:25
no, the site's domain is not that of the company trying to reach it.
– Rien C.
May 21 at 13:37
What does happen when they try? DNS error? Server error? Blocked page message?
– ceejayoz
May 21 at 19:20
add a comment |
1
Is the site's domain that of the company (or a subdomain of it)? If so, it's probably them having a separate internal DNS system. Do adig example.comfrom inside their network.
– ceejayoz
May 21 at 13:25
no, the site's domain is not that of the company trying to reach it.
– Rien C.
May 21 at 13:37
What does happen when they try? DNS error? Server error? Blocked page message?
– ceejayoz
May 21 at 19:20
1
1
Is the site's domain that of the company (or a subdomain of it)? If so, it's probably them having a separate internal DNS system. Do a
dig example.com from inside their network.– ceejayoz
May 21 at 13:25
Is the site's domain that of the company (or a subdomain of it)? If so, it's probably them having a separate internal DNS system. Do a
dig example.com from inside their network.– ceejayoz
May 21 at 13:25
no, the site's domain is not that of the company trying to reach it.
– Rien C.
May 21 at 13:37
no, the site's domain is not that of the company trying to reach it.
– Rien C.
May 21 at 13:37
What does happen when they try? DNS error? Server error? Blocked page message?
– ceejayoz
May 21 at 19:20
What does happen when they try? DNS error? Server error? Blocked page message?
– ceejayoz
May 21 at 19:20
add a comment |
1 Answer
1
active
oldest
votes
My bet is, the problem is on their end.
Have one of their networking guys talk to you.
Are they using a proxy?
Are they able to resolve your IP?
Can they ping it from the perimeter?
...
Good luck!
answered May 22 at 20:10
TabTwoTabTwo
194
add a comment |
Your Answer
StackExchange.ready(function()
var channelOptions =
tags: "".split(" "),
id: "2"
;
initTagRenderer("".split(" "), "".split(" "), channelOptions);
StackExchange.using("externalEditor", function()
// Have to fire editor after snippets, if snippets enabled
if (StackExchange.settings.snippets.snippetsEnabled)
StackExchange.using("snippets", function()
createEditor();
);
else
createEditor();
);
function createEditor()
StackExchange.prepareEditor(
heartbeatType: 'answer',
autoActivateHeartbeat: false,
convertImagesToLinks: true,
noModals: true,
showLowRepImageUploadWarning: true,
reputationToPostImages: 10,
bindNavPrevention: true,
postfix: "",
imageUploader:
brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
allowUrls: true
,
onDemand: true,
discardSelector: ".discard-answer"
,immediatelyShowMarkdownHelp:true
);
);
Sign up or log in
StackExchange.ready(function ()
StackExchange.helpers.onClickDraftSave('#login-link');
);
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function ()
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fserverfault.com%2fquestions%2f968228%2forganization-with-administrative-network-cant-reach-our-website%23new-answer', 'question_page');
);
Post as a guest
Required, but never shown
1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
My bet is, the problem is on their end.
Have one of their networking guys talk to you.
Are they using a proxy?
Are they able to resolve your IP?
Can they ping it from the perimeter?
...
Good luck!
answered May 22 at 20:10
TabTwoTabTwo
194
add a comment |
My bet is, the problem is on their end.
Have one of their networking guys talk to you.
Are they using a proxy?
Are they able to resolve your IP?
Can they ping it from the perimeter?
...
Good luck!
answered May 22 at 20:10
TabTwoTabTwo
194
add a comment |
My bet is, the problem is on their end.
Have one of their networking guys talk to you.
Are they using a proxy?
Are they able to resolve your IP?
Can they ping it from the perimeter?
...
Good luck!
answered May 22 at 20:10
TabTwoTabTwo
194
My bet is, the problem is on their end.
Have one of their networking guys talk to you.
Are they using a proxy?
Are they able to resolve your IP?
Can they ping it from the perimeter?
...
Good luck!
answered May 22 at 20:10
TabTwoTabTwo
194
answered May 22 at 20:10
TabTwoTabTwo
194
answered May 22 at 20:10
TabTwoTabTwo
194
answered May 22 at 20:10
TabTwoTabTwo
194
194
add a comment |
add a comment |
Thanks for contributing an answer to Server Fault!
- Please be sure to answer the question. Provide details and share your research!
But avoid …
- Asking for help, clarification, or responding to other answers.
- Making statements based on opinion; back them up with references or personal experience.
To learn more, see our tips on writing great answers.
Sign up or log in
StackExchange.ready(function ()
StackExchange.helpers.onClickDraftSave('#login-link');
);
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function ()
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fserverfault.com%2fquestions%2f968228%2forganization-with-administrative-network-cant-reach-our-website%23new-answer', 'question_page');
);
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function ()
StackExchange.helpers.onClickDraftSave('#login-link');
);
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function ()
StackExchange.helpers.onClickDraftSave('#login-link');
);
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function ()
StackExchange.helpers.onClickDraftSave('#login-link');
);
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
TYmXLtn9ERuC,O82K,1TAioKVrD6Cv7Hd5
1
Is the site's domain that of the company (or a subdomain of it)? If so, it's probably them having a separate internal DNS system. Do a
dig example.comfrom inside their network.– ceejayoz
May 21 at 13:25
no, the site's domain is not that of the company trying to reach it.
– Rien C.
May 21 at 13:37
What does happen when they try? DNS error? Server error? Blocked page message?
– ceejayoz
May 21 at 19:20